Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total • Write a review

Showing 11 - 20 of 996 reviews
K
5 out of 5 stars

At a time when you're clearly not…

At a time when you're clearly not feeling well the service was very user friendly, professional and prompt.

Date of experience: July 4, 2025

R
5 out of 5 stars

So hopefully all ways checking in with…

So hopefully all ways checking in with me to see how I am getting on I am so happy with my experience

Date of experience: July 2, 2025

AB
4 out of 5 stars

Happy with service

Happy with service

Date of experience: June 30, 2025

C
1 out of 5 stars

Avoid

Waited 3 days for them to tell you they can’t complete your order. Keep the money you paid pending for over a week. E surgery is a lot better

Date of experience: June 30, 2025

GB
5 out of 5 stars

Good service and very good advice

Good service and very good advice

Date of experience: June 29, 2025

MH

M H

US

5 out of 5 stars

Ellie G was super helpful

Ellie G was super helpful, very patient & kind, I was very happy with my conversation.

Date of experience: June 27, 2025

A
1 out of 5 stars

Rip off for women 3 sachets £18 for Men 30 sachets £55

Testogel, why are women being ripped off the same product is being sold for £18 pounds for 3 sachets when a man can get 30 sachets for £55. Women are paying £6 per sachet compared to £1.83 per sachet for men. If women are given less, why are they forced to pay more?

Date of experience: June 27, 2025

LH
5 out of 5 stars

I urgently need the Yasin Contraceptive…

I urgently need the Yasin Contraceptive pill for IVF treatment in Barcelona, but because of my age at 51, the computer and doctor's rejected me. I wrote an email message back to Superdrug because I have a legitimate prescription, and think it's ageist in the UK, and hoping for a positive reply. I rang Superdrug Patient Care team and spoke to Anisa, who was very kind and symathetic and asked me to re-order and she would attach my message and send my message over to the doctors immediately

Date of experience: June 27, 2025

JV
5 out of 5 stars

Went the extra mile

Whatever she could do was no trouble. Highly rated care and service

Date of experience: June 26, 2025

C
5 out of 5 stars

Direct accurate fuss-free

Fast and simple. I chose to collect and the transaktions where as straight forward as you’d expect

Date of experience: June 26, 2025

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