Octopus Electric Vehicles

Greta Customer service and quick turnaround

Brilliant service. Everything was smooth from start to finish. Car delivered promptly, charger was installed as promised and Octopus in general have been brilliant. Can't recommend them enough.

A smooth process thanks to Jamie Etheridge. Jamie was extremely helpful, and available at short notice to take calls and discuss the options / process. Thanks Jamie

Great experience from Harley at Octopus, He guided me through the process from begining to end. The car was delivered as scheduled and the delivery driver talked me through the fine details of the car

Once I placed my order, I was swiftly contacted by Amy who ran through some initial checks and confirmations before getting the ball rolling. As this was my first lease and also my first salary sacrifice scheme, Amy was able to breakdown and explain how the payments, including tax and national insurance, worked and what my final take-home would be. She also explained all the terms and benefits that come with the EV scheme which made the whole thing much easier. Looking forward to my delivery date!

I've been very impressed with Octopus EV throughout. Great salary sacrifice deals, great customer service, polite and responsive, and human beings at the end of the phone or email.

I wanted to take a moment to share my wonderful experience with Octopus Energy, and particularly with Louis. From the outset, Louis has been incredibly responsive and always to the point, making every interaction pleasant and efficient. Recently, I made the exciting decision to purchase my first electric car, and I couldn't be more thrilled with how seamless and smooth the entire process has been. Louis was there every step of the way, providing invaluable guidance and support that made this transition to electric driving a breeze. The level of professionalism and dedication shown by Louis and the team at Octopus Energy has truly exceeded my expectations. Their commitment to customer satisfaction is evident, and it has made my journey into the world of electric vehicles a fantastic experience. Thank you, Louis and Octopus Energy, for making this milestone so enjoyable and stress-free. I look forward to continuing our relationship and exploring more sustainable energy solutions together. Niki

A great service. From the first initial search, placing the order, installation of the charging point and receiving the vehicle has been seamless. Every person involved has been so helpful to ensure I knew what was happening and they were there if needed. 5 stars for me. Well done and thank you

the whole thing was seamless from start to finish. Ali who handled my order was incredibly helpful, replying quickly and clearly to any queries. Delivery was on time and updates were often and informative. I woudl recommend Octopus EV to anyone.

The whole process of the EV was excellent. Octopus were outstanding in their communication throughout and I would certainly use again.

My POC, Ri, provided me with fantastic communication for the process. Timely updates kept me in the loop and made sure I was fully prepared for the delivery of my vehicle. Even after delivery was complete I still received very personal service which was greatly appreciated. A really pleasant and professional, personal experience.

Excellent support and prompt responses. Thank you!

Now had 2 cars with Octopus. Very flexible with the car I wanted, set expectations well and delivered ahead of schedule. Very happy!

very positive experience from start to finish. Josh was prompt in his responses to any queries and I'm very pleased with my chosen car

Selecting the right car was easy from the portal, allowing me to choose the right model and options. Pricing was clear with a full breakdown of the offer and what was included. Ordering was just a matter of clicks, paperwork followed and was easy to complete and quickly processed. Delivery to my door was arranged but in the end I opted to collect the vehicle myself which gave me the opportunity of driving it home. The car was immaculate when I picked it up from Tesla. Francis at OctopusEV has been on hand to help from order to delivery and whenever I've had a query, has responded quickly and clearly. I had a camping trip booked requiring me to get an additional number plate for my camping trailer and Francis sent the required paperwork for me to do this by return email. I'm very pleased with the car and service provided and would recommend OctopusEV.

The whole process of getting my new EV through Octopus Electric Vehicles has been absolutely seamless! From the initial chat with one of their team to find out more, through the ordering process and keeping me up to date with waiting for delivery of my vehicle. They were polite, available, quick, responsive - everything you would hope and want. Also the process of getting my charger installed at my home was equally as smooth. Would definitely recommend.

Great service switching over to my 2nd Octopus EV. I was kept well informed of what was happening and both vehicles were delivered and collected as agreed. Everyone I spoke to was really friendly and helpful, particularly the Octopus representative that managed the change over for me.

So pleased we decided to lease an EV from Octopus. A little apprehensive about electric vehicles due to range etc but the car is amazing. Harry Rutland from the EV was amazing. Always there to answer any queries we had and kept us fully updated after we ordered our car. Put us at ease straight away. We find leasing much more convenient for us. A big thumbs up Octopus.

This the first time I've leased a car, I've usually just bought directly with a garage. From start to finish (taking less than a month!) a shiny new EV is sitting on the drive. It's a big step but Tiwonge and the Octopus team kept me totally up to speed on how the process was going; I got updates almost every day from them. I'm also moving to Octopus Energy...which is going really smoothly too!

Helpful, proactive staff