Thankyou…
We just wanted to say a big thankyou for completing the sell of our house. The transaction was really smooth. You were all so helpful. Nothing was too much trouble. Claire and Jenny were great

10 months ago
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
10 months ago
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
We just wanted to say a big thankyou for completing the sell of our house. The transaction was really smooth. You were all so helpful. Nothing was too much trouble. Claire and Jenny were great
Great service, we received regular communication to update us on the status of the sale. Super helpful, as first time buyers they did all they could to make sure we were informed on the process and answered any questions we had.
Great from start to finish. They really helped us push our sale through
Very efficient and professional service when buying our first home. Emily kept us informed and up to date throughout the process which went very smoothly. Would recommend and use Ocean ourselves in the future
Excellent customer service from the get go. The whole team were so helpful, understanding and really committed to ensuring our property sale was managed in an efficient, proactive and empathetic manner. A special mention for Sadie, who was our point of contact. She really went the extra mile every day, and kept us completely in the loop at every stage. She was so supportive and understanding of our circumstances. I cannot thank her enough for being an absolute superstar.
Just wanted to say a massive thank you to Lily Butler, I really appreciate how smoothly she handled everything!
We sold our flat through Ocean, after having bought it through Ocean 14 years previously, and were impressed by the whole service and everyone we worked with. Matt provided excellent guidance at the beginning, suggesting that our flat was worth more than other estate agent's valuations and then achieving an offer in excess of that valuation. That was very impressive! Melissa was fantastic during the viewings, giving us really useful feedback at lightning speed and securing multiple offers for the flat. It was great to have Debbie on our side as Move Manager during the process after we had accepted an offer. She was knowledgable and calm, gave great advice, managed some tricky parts with professionalism and made sure we completed on time when it didn't seem possible.
I had a great experience with Neil and Tracey at Ocean for my mortgage in Bristol. They were proactive in checking for the best rate throughout the process and kept me updated with regular and efficient communication. Things changed along the way, and they were really flexible in adapting to the situation. As a first-time buyer, I really appreciated their guidance, which made everything much more straightforward. Friendly, professional, and easy to work with—highly recommend.
I really enjoyed with with Neil at Ocean Financial Services, I'd highly recommend working with him. He answered all my questions as a first time buyer and overall it was very easeful working with him. Most of all I appreciated his transparency in all the rates available to me. He even proactively notifed me about a lower rate which we managed to get in before completion. Then Tracey was great in the final stages of completion too.
I used Ocean Financial Services for my mortgage. The mortgage advisor and his lovely assistants were extremely helpful, explaining everything, checking in regularly with updates. I truly felt that they understood how stressful the whole home purchase process was and did all that was humanly possible to ease that stress.
I have met with Claire Kington on a number of occasions. She is always professional and well informed when viewing the houses. I have also contacted Claire a number of times outside of viewings and she has always been responsive and very helpful in our property search.
Claire Kington was very friendly, knowledgeable and answered all our questions.
Absolute superstars! The teams in ocean and the individuals I’ve dealt with are absolutely second to none . The service and professionalism is outstanding. I would have no hesitation recommending them for sales and letting . The best of the best are here , no need to try anyone else .would recommend fully 100%
Ocean made everything easy and stress free Sam, Sadie and the team gave a regular updates nothing was to much trouble Would highly recommend.
Excellent service and advice from Luigi Lattuca as always
Communication Support Smooth and timely processing Guidance
It has been a long a frustrating process at times, however we can not fault Sadie and Sam and others who worked on our case at Ocean. From start to finish they have been open, honest and have gone above and beyond to get this over the line for us! Whether it being completing paperwork in a timely manner or Chasing the awful solicitors we had to get their jobs done. I have to say they have not faltered at all and remained professional, dedicated and committed to this sale. We have now moved into our forever home and could not be happier! Many Thanks all for your help we couldn’t have done it without you !!! Keep up with the 5* service you provide so well :)
I used the Southville Conveyancing team for the second time. Ashleigh was dealing with my case and she went above and beyond to get it over the line in spite of a difficult conveyancer on the other side. She was really friendly and knowledgeable. There were also occasions when I called the office and Linda gave some really helpful advice and was very informative about what she’s seen in other similar situations. Ultimately we got to the point of sale and purchase before the SDLT deadline and I’m confident that everything was done properly. Overall a really positive experience.
Lots of help from Downend office given directly as I was not good with internet thank you.
Thank you for all your service. Sadie Jones was very efficient and helpful throughout the process. Emma who showed me the flat a few times was also amazing and kind. All best, Pavla
Based on analysis of 23 reviews rated 1-2 stars for Ocean Estate Agents
“We had a confirmed appointment for a property viewing , which was explicitly confirmed via an email by the company staff”
“This incident has left us extremely disappointed with the service provided by Ocean, particularly regarding the lack...”
“We paid for a full management service while we let our property out”
“Lack of response to phone calls, being told the named person was out of the office”
“It felt as though the agency was more intent on finding excuses rather than taking responsibility for the escalating...”
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Ocean Estate Agents is an independent estate agency based in Bristol, serving the property needs of customers across Bristol and North Somerset. Established in 1983, the company specializes in a range of services including property sales, lettings, conveyancing, and mortgage brokering. With over 40 years of experience in the real estate market, Ocean Estate Agents caters to both home sellers and buyers, as well as landlords and tenants, ensuring a comprehensive approach to property transactions. The company's property sales division assists clients in selling homes of various types, while their lettings team connects landlords with suitable tenants. Additionally, Ocean Estate Agents provides mortgage services, offering clients support in securing the best mortgage deals at no cost. Their conveyancing service further simplifies the buying and selling process by managing the legal aspects of property transactions. Ocean Estate Agents is dedicated to delivering reliable and professional real estate services to its diverse clientele.
Ocean Estate Agents receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and smooth processes throughout their property transactions. Customers highlight the agency's proactive communication, noting that staff members like Emily, Seamas, and Kyra are particularly helpful and responsive, ensuring that all queries are addressed promptly. The agency excels in facilitating both buying and renting experiences, with several clients expressing satisfaction with the speed and efficiency of their services. However, a few reviews mention concerns regarding the time taken for certain processes, suggesting that there may be occasional delays. Overall, the majority of consumers find Ocean Estate Agents to be a reliable and professional choice for property needs, reflecting a strong sentiment of satisfaction.
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