Over a year ago
5 star service from this company from start to finish. I ordered this mat for my uncle who on numerous occasions had had falls. The mat arrived very quickly and was easy to set up, this has given my a... See more
Over a year ago
The company were extremely helpful. The lady I spoke to understood my problem and suggested I speak to an engineer. The man guided me through checking the safety mat and getting it working. I highly r... See more
Over a year ago
I made a mistake when placing my order online. The help desk was really helpful in correcting the problem promptly and with minimum fuss. Next day delivery and product set up and working well.
I bought a pressure mat thinking was the ideal thing to alert my husband when I got out of bed in the night. Unfortunately, I ordered the wrong item but Nurse Call Equipment got me to send it back for a full refund. Well done Janice, an example to all businesses. Eileen Stroud
Ordered a Motion Sensor Pressure Mat for my disabled sister and it's great! Some of the instructions were missing but i sent an email and they responded quickly with the information i needed. Very impressed with Nurse Call Equipment!
we bought a pressure mat with watch as my wife has occasionally falls. They work brilliantly and are all I had hoped they would be. The watch alert is discrete and does not wake anyone else in the house. We thought the watch was faulty, it wasn't, it was my not reading the instructions properly. I emailed the company on a Sunday and got a reply on the same day and a replacement watch was despatched. Supurb service, I can't rate this company high enough2
Ordered a pressure mat on the Friday and arrived on Saturday. Great service.
We purchased the wireless pressure mat with mains operated alarm and found the product to be just the very thing we were hoping for. Well packed and delivered in good time. I would also like to mention the excellent email communication from the company when I contacted them regarding the order which gave us piece of mind
Having a father in law who is becoming prone to falls i was looking for something that could alert us to his movements. A google search highlighted several suppliers of alert systems.Not knowing much about these products or what would suit our use case i contacted a couple of the companies to see if they could offer any advice. Nurse Call Equipment, came back within an hour or so of me using their contact us form, and provided some information, and a callback if i required any further help. They called me back promptly and listened to my situation and were very understanding and recommended a product that would suit us as a family. I purchased the mat with the wristwatch and have to say so far the quality of the product is very high. The mat was very simple to setup and the wristwatch was already paired out of the box for me, which was a nice touch. Item was received next day so cant fault the delivery times as i choose upto 48 hour delivery
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Nurse Call Equipment is a UK-based company specializing in fall prevention solutions tailored for the healthcare sector. With over 25 years of experience, the company focuses on providing practical and cost-effective care monitoring equipment, including their advanced floor pressure mats. These mats are designed to alert caregivers when patients wander or attempt to get up, thereby reducing the risk of falls and injuries in various settings such as homes, hospitals, and care facilities. The company's products are compatible with a range of nurse call systems, including C-TEC Quantec and Intercall Systems, ensuring seamless integration for users. Nurse Call Equipment serves a diverse clientele, including healthcare providers, nursing homes, and families seeking reliable solutions for patient safety and monitoring. Through their commitment to quality and ease of use, the company aims to enhance care delivery in environments where patient safety is paramount.
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Reviewers consistently report positive experiences with Nurse Call Equipment. Customers often highlight service, excellent, company, ordered. Overall sentiment is strongly positive with an average rating of 4.9 stars across 26 reviews.
