Over a year ago
The communication from support is stellar. If I had to move, the first requirement for a new house is NOLA Broadband access.
Over a year ago
Love your service, until it goes out. Doesn't happen much, so we are very happy with it.
Over a year ago
Communication is great and fast response
The communication from support is stellar. If I had to move, the first requirement for a new house is NOLA Broadband access.
better than cox cable...
Love your service, until it goes out. Doesn't happen much, so we are very happy with it.
Communication is great and fast response
I am very pleased with the immediate response to my concerns and the quick resolutions.
I love that you can actually speak to a human being whenever you need help (which is not often). And I love that the human being actually knows what's going on and can help solve your problem!
Great internet service and great customer service
Great service, great responsive staff. Couldn't ask for more.
The best Internet service in New Orleans hands down. Never goes down and is the first one up after a hurricane. Fast speeds and great customer service.
Simply the best. Aaron and Tom have always been there when needed. I highly recommend NOLA Broadband to anyone.
Excellent service provider offering superb customer support.
Customer service is great and the internet uptime has been excellent.
I have two accounts with NOLA Broad Band (both my home and business) and I've been very happy with the service
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NOLA Broadband is a telecommunications company based in New Orleans, Louisiana, offering affordable and reliable internet services to both residential and business customers. With over 45 years of combined IT experience, the company focuses on providing fast internet connections without the burden of long-term contracts. NOLA Broadband is dedicated to addressing the connectivity challenges faced by local residents and businesses, particularly in an area often affected by infrastructure issues. In addition to residential internet services, NOLA Broadband caters to businesses by providing primary and backup internet solutions, ensuring uninterrupted connectivity. The company also offers telephone services, ranging from standard phone lines to complex systems, designed to meet the diverse communication needs of its customers. By utilizing a different infrastructure than traditional Internet Service Providers, NOLA Broadband aims to minimize service outages and deliver a consistent online experience for its users.
Reviewers consistently praise NOLA Broadband for its exceptional service and reliable internet quality. Many customers highlight the stellar communication and fast response times from the support team, noting that they can easily speak to knowledgeable staff when needed. The internet service is frequently described as superior, with one reviewer stating it is "better than Cox cable" and another emphasizing its reliability, especially after severe weather events. While one customer mentions occasional outages, they still express overall satisfaction, indicating that such issues are infrequent. Overall, NOLA Broadband is recognized as a top choice for internet service in New Orleans, with many recommending it for both home and business use. The sentiment is overwhelmingly positive, reflecting a strong customer appreciation for the company's offerings.
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