Over a year ago
Super equipe, bonne ambiance Merci pour votre acceuil, votre professionnalisme, votre humour,votre bonne humeur Merci a Shoukri Sallam et Clemence
Over a year ago
Would not recommend Nissan to anyone considering! We purchased our pathfinder 8.5 years ago, and during this time, we have faced issues with the transmission, engine, and many more. The cumulative cos... See more
Over a year ago
Propriétaire d’un Nissan murano deposez 2 fois en concession récupérer 2 fois abîmer mais personne n’est coupable service nul Nissan a éviter complètement.
Over a year ago
Wir sind über 20 Jahre Kunde, haben einige Neufahrzeuge gekauft. Jetzt gibt es einmal ein Problem und da wird man im Regen stehen gelassen. Rückrufe von vorgesetzen Herr L. und Frau B. werden versproc... See more
Nissan UK Customer Service seem to be overwhelmed. My car broke down a month ago, is covered by warranty but not heard anything for over 3 weeks. No calls or emails acknowledged, no updates, case has been 'escalated' but still no response and seems there is no one in Nissan to complain to or who cares. Very poor customer service.
good, I had a good experience
Quashai acheté il y a 15 mois en concession. Boite a vitesse cvt hs facture s'élevant a 8 000 euros.Refus de nissan de prendre même une partie en charge. Et pourtant il s'agit bien d'un problème récurrent et reconnu par nissan. Il y a eu plusieurs rappel concernant les boîtes cvt. Vraiment de mauvaise foi. Je déconseille nissan france
Nissan reagiert nicht einmal auf Anwaltsbriefe! Offenbar ist es dem japanischen Autobauer völlig egal, was im Ausland passiert! Er sitzt es aus! Ich kann es nur immer wieder betonen, Finger weg von Nissan. Wenn ihr Glück habt, bekommt ihr ein langlebiges, gutes Auto, aber wer vom Werk schon offenbar Autos bekommt, in denen alte, gebrauchte oder defekte Teile eingebaut wurden, der kann sein Geld auch gleich verbrennen! Keinerlei Kulanz! Eins habe ich zumindest erreicht, von meiner Familie, Freunden und Bekannten kauft keiner mehr einen Nissan. Außerdem wird es von diesen an Freunde, Arbeitskollegen usw. ebenfalls weitergegeben.
I have owned a 2018 Versa and a 2022 Sentra. I am done with Nissan ! Forever !! I was done with them after the Versa and their horrible CVT Transmission. Supply of vehicles was very bad during COVID and my wife needed a new Car. I wanted to buy her a Corolla but couldn't find one so settled for a Sentra. Sentra has been nothing but problems many of them electrical and the dealership fights you every step of the way on fixing them. Car also had a recall for tie rods ends with no fix ! This company is unbelievable ! Done done done with Nissan !
Based on analysis of 22 reviews rated 1-2 stars for Nissan
“Nissan Juke 2016 1”
“Propriétaire d'une Nissan Leaf depuis 4 ans”
“My car broke down a month ago, is covered by warranty but not heard anything for over 3 weeks”
“No calls or emails acknowledged, no updates, case has been 'escalated' but still no response and seems there is no on...”
“I bought a new Nissan Qashqai and have had this car for less than 3 years”
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Nissan Motor Co.
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Nissan receives overwhelmingly negative feedback from consumers, with many expressing frustration over poor service and vehicle reliability. Reviewers frequently report issues with vehicle batteries, particularly in models like the Qashqai and Leaf, with some experiencing battery failures within just a few years. Customers also highlight difficulties in obtaining timely service appointments and a lack of responsiveness from customer support, often feeling ignored or overwhelmed by the company's processes. While a few reviews praise the Nissan brand and commend the professionalism of specific staff members, these positive sentiments are vastly outnumbered by complaints about transmission problems and inadequate warranty support. Overall, the sentiment surrounding Nissan is predominantly negative, with many customers stating they would not recommend the brand.
