Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.
This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!
William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.
Tam dealt with my enquiry promptly and effectively.
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Jamie-Lee has been great in assisting with financial queries as I sold my flat to my private limited company. Communication is always clear, prompt and regular. The development is in great condition and Jamie-Lee has done a great job of keeping fees down during an expensive time.
I received such a quick and considerate response to the query/issue that I had over the holiday period. Lana, who replied for the Aberdeen area let me know the route that they were going to go down and did this really quickly in regards of when I first got in touch with the issue. Lana was very clear in communicating this to the other residents in the apartment complex.
I've had a recent positive experience with Jamie at Newton in Aberdeen! He was very helpful in resolving my issue with a parking fob. Jamie went above and beyond offering to stay behind after hours to make sure I could collect it before the office closed. Newton have recently acquired another business in Aberdeen and taken over factor responsibilities and so far their friendly and efficient service has made the process very easy! Thank you, Jamie, one again.
Gavin's response to my query over New Year has been exemplary. A credit to Newton Property Management. Thank you Gavin!
The property manager for our complex always replies promptly and appropriately to email queries. She has a pleasant and businesslike manner when contacted by phone. As regards the company generally, as they have only taken over as factors since the summer, it is too early to give a definite opinion, but so far they appear to be quite satisfactory. We are pleased to see that the car park barrier, which has been broken since the time of the previous factor, is once again operational.
