Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.
This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!
William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.
Tam dealt with my enquiry promptly and effectively.
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newtonproperty.co.uk739 total • Write a review
Newton's property manager for our Southside development for the last 14 months has provided a first class service through being pro- active, engaging and understanding, and communicating very effectively.
Date of experience: January 26, 2025
We have a new factor now in Inverness - Gavin Jeffrey, who is proving to be friendly, helpful, knowledgeable and someone who actually does what he says he will do. I would also like to praise June, in the Inverness office, for her endless patience and helpfulness. Newton now have a good team in Inverness, and we look forward to working with them in the years ahead.
Date of experience: January 24, 2025
I spoke with Brandon and he dealt with my query/issue very promptly and arranged for a contractor to come out quickly.
Date of experience: January 24, 2025
Vile company Since living here for 5 years had 4 property managers and not one has been useful. Every 6 months letter is received saying fees are going up yet the service gets worse!! Whenever you contact to ask something they do not call u back or engage. Back door of property was damaged and was left without a back door for 3 months. Voided insurance for all people living in the building and gas bills through the roof due to it being freezing. Whenever you speak to them they couldn’t care less. Spoke to roslyn today her handling of the call was unacceptable, disgusted at someone who has no empathy nor customer service is in charge of being a property manager did not want to help didn’t even apologies, and made it clear didn’t want to be on the phone. Absolutely vile company!!! If this company is the factor to your building you are thinking about buying or renting AVOID !!!!!!!!! If I had known from day one until now that I would have nothing but problems from moving in contacting them to try and get a bill and them just refusing to do so, until now when we u call they just can’t be bothered and after the call today I have never been so disrespected I would have chosen my first property somewhere else as this factor has tainted the experience of buying my first home.
Date of experience: January 23, 2025
Abbey responds promptly and is always very helpful.
Date of experience: January 23, 2025
US
I Had issues with the previous factors and was moved to Newton Property Management. I was having trouble logging into my new Newton account. After a short phone call Jamie Stoddart got me sorted out and am now properly connected to their website.
Date of experience: January 22, 2025
I reported to Newton Property Management that the secure entry on our front door was not working. Within 24 hours I had a response from Tam to say that a locksmith had been instructed to come out and he came the next day.
Date of experience: January 22, 2025
The only correspondence myself and others in the estate receive from Newton is a letter demanding payment and threatening to escalate the debt. We get no invoices sent and when we call Newton they claim all invoices were sent out. Very unprofessional in practice and in response basically calling us all liars.
Date of experience: January 20, 2025
