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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
Michelle
Michelle
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I recommend Grace Miller for Neo…

I recommend Grace Miller for Neo Tourism.She was there for me from start to finish. Well done for a high calibre service!

Helpful?
customer
customer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

They are helpful and good

They are good

Helpful?
vicente l buena
vicente l buena
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very helpful specially Anna Taylor

Very helpful specially Anna Taylor. Nice to talked to. Very professional. I book my ticket to fly in October to my country. In no time Anna responded appropriately.

Helpful?
Mrs Rosalyn Scott
Mrs Rosalyn Scott
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I HAVE AN AMAZING EXPERIENCE THERE…

I HAVE AN AMAZING EXPERIENCE THERE AGENT JANET DAVIS HELP ME IN LOOKING FOR MY FLIGHT TICKET IN A SHORT INQUIRY. I HIGHLY RECOMMEND HER. SHE IS A LOVELY PERSON.

Helpful?
HASAN KANEL
HASAN KANEL
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Frendly staff allround

I have been treated very well by staff specialy Danialla was very belpful

Helpful?
Leah Bedia Giles
Leah Bedia Giles
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Pilipina on holiday Satisfied customer I do appreciate much for a kind approached. I am satisfied customer that’s all I can say

Your staff was so approachable and know how to listen. She is so to good for her job

Helpful?
Ana Magboo
Ana Magboo
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Highly recommendable

Jasmin Reed is very accommodating and pleasant to talk to. She helped me a lot with my booking.

Helpful?

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Shieryl Ado
Shieryl Ado
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Excellent response from Anna Taylor

Excellent response from Anna Taylor. Highly recommended 👍👍👍👍👍

Helpful?
DMB
DMB
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Thorough and Trustworthy!

I was referred to Neo by a friend who always deals with Emma. She did not disappoint and was professional, knowledgeable and very helpful throughout my dealings with her.

Helpful?
Kevin Cooling
Kevin Cooling
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Daniella was outstanding

Daniella was outstanding , she was attentive and answered all my questions with care and attention , her detailing was excellent as was her overall service She is an excellent operator ! Highly recommended

Helpful?
Catherine Benignos
Catherine Benignos
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

This is my first time with Neo Tourism…

This is my first time with Neo Tourism and they gave more than man expectation. I would like to say thank you to Miss Grace for assisting me. She was very helpful, patient keeps on updating me and guiding me. I am so thankful with Neo tourism. High recommended specially Miss Grace.

Helpful?
customer
customer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Emma did amazing

This is the second time I book from Emma and as always she did amazing. Help me with my concerns and manage it well. Again thank you.

Helpful?
Johnard Piso Balmonte
Johnard Piso Balmonte
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Daniella

Daniella, the customer representative who assisted us in finding our ticket was very patience and resourceful. She does not give up in assisting me until she can find a suitable flight for me and my family. She even gave us discount and some freebies. Keep up the good work NeoTourism in keep a well trained customer representative.

Helpful?
Jess Ramirez
Jess Ramirez
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great agent they know what I need,very…

Great agent they know what I need,very helpful,appreciated,thank you all..talk to you soon until next time..

Helpful?
Miya Hajat
Miya Hajat
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I have been using neo

I have been using neo Tourism for few years every year very satisfied specially William he is very patient always find me good deal I won’t think about looking for another travel company

Helpful?
Andrew Kendall
Andrew Kendall
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Grace really is a great person she has…

Grace really is a great person she has never failed me always prompt and does a great job Always delivers this is why I have booked another flight with your company

Helpful?
Gabriel
Gabriel
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Neo Tourism - Ms. Grace

Ms. Grace - Again, was able to help us on international and local flights just recently. Highly recommended.

Helpful?
Danilo Francisco
Danilo Francisco
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Anna taylor is so friendly

Anna taylor is so friendly, and I'm so happy to talk with her about booking ang travel talk, she is so helpful. Thank you so much Anna taylor for helping me.

Helpful?
customer
customer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Emma was very helpful for the customer…

Emma was very helpful for the customer needs. Like my experience buying a ticket to my family.

Helpful?
Ellah Villanueva
Ellah Villanueva
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great customer service from agent named…

Great customer service from agent named Daniela

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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