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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

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Cecilia Erezo
Cecilia Erezo
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The affordable & Helpful Neo Tourism

I would like to recommend Neo Tourism to my friends. They are very approachable, helpful.Accomodating & affordable. I have lots of friends had already booked their tickets. Thank you Emma Smith for helping us.

Helpful?
customer
customer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I'm very satisfied for the service of…

I'm very satisfied for the service of Emma very helpful and friendly. She understands what I need.

Helpful?
Martin ward
Martin ward
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Daniella was very helpful and nice and…

Daniella was very helpful and nice and very sweet and understanding my issues thankyou martinx

Helpful?
JENNY ONGKINGCO
JENNY ONGKINGCO
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great .I am very much delighted with…

Great .I am very much delighted with this experience.Shout out to Ms Emma,she really did helped me in every step of the way.Thanks very much.

Helpful?
Jesusa
Jesusa
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Helpful and informative Agent Emma

The representative that helped me with all of my bookings was very helpful and informative. Supported me during throughout my travel. Went above and beyond for a great flight experience. Highly recommended member of staff Emma. Thank you

Helpful?
maria lourdes
maria lourdes
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Highly recommended and Reliable

I will never go wrong with Neo Tourism. Specially to Jasmin, who’s always been very patient and kind to look for flights that matches my preference. She’s still replying eventhough it’s already late at night. I do Highly recommend Jasmin and of course Neo Tourism for your worry free travels.

Helpful?
John Coyle
John Coyle
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Philippines vacation

Once again Thank you Neo Tourism, and the agent Emma Smith, for your professional help understanding and patients, to get me a great deal again for my 6th trip to the Philippines, once again, Emma Smith thank you very much for your help.

Helpful?

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Ray Haffenden
Ray Haffenden
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good prices great service

I contacted Neo from a Facebook ad, as I was attracted by the airfares. Jasmine contacted me, and confirmed the prices. She was very pro-active and told me when there was a price drop. Great service, good prices. They will be my 1st choice in the future.

Helpful?
Mary
Mary
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I have great confidence in this company…

I have great confidence in this company . Your sales rep Daniella was fantastic , ensuring everything is covered and offers the best deal that suits your needs . Thank you for your excellent service . Keep up the good works.

Helpful?
Alvin
Alvin
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very helpful and Excellent costumer…

Very helpful and Excellent costumer service.

Helpful?
Maria Thelma Ward
Maria Thelma Ward
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very helpful Anna Taylor !!!!

Very helpful Anna Taylor !!!!

Helpful?
customer
customer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

nice and easy to communicate to the…

nice and easy to communicate to the staff especially to Ms. Emma Smith she’s friendly and so patiently

Helpful?
Paul
Paul
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My second time booking with Neo

My second time booking with Neo, and again found me a great deal on international flights. My agent Emma is very good at finding the right flight for a fair price.

Helpful?
Conrado Caramol
Conrado Caramol
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My experience there is no problem

My experience there is no problem, nice and confortable this is my two times already and i'm happy

Helpful?
Richard Marshall
Richard Marshall
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I think this company is great.

I think this company is great. brilliant customer service and have good knowledge had lots of help from Samantha and she found me and my partner a good competive price for travel to the Philippines. I would definitely recommend to anyone looking to use a reputable company and highly knowledgeable too. I WILL DEFINITELY BE CONTACTING THEM AGAIN GREAT WORK SAMANTHA. THANKS

Helpful?
Steve king
Steve king
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Although the language barrier was…

Although the language barrier was present I still felt at ease and thought Emma and Ella were very helpful

Helpful?
Alma
Alma
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Anna looked and gave me the best deal

Anna looked and gave me the best deal

Helpful?
Anne Newbould
Anne Newbould
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

…Holiday is sorted

Samantha was very helpful in attending my inquiries til I finally made my booking with her. She’s nice and attentive. I’m glad that I found Neo Tourism.My holiday to Philippines is sorted.🙂

Helpful?
Sobhanan Padman
Sobhanan Padman
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Excellent communication

Samantha has been very good all the way down to e ticket I will do my future business with them

Helpful?
David Finlayson-Tong
David Finlayson-Tong
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

First impression

I have delt with you before, and with dealing with the same salesperson (Daniella) makes it easier and knowing who you'll be talking to before hand helps. Daniella makes things easy, providing assistance with any queries or questions, she's polite and cheerful and makes sure you have just what you want/need

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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