Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.
8 months ago
I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts
8 months ago
Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .
8 months ago
It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……
8 months ago
Emma is very patient helpful and kind.
I would like to recommend Neo Tourism to my friends. They are very approachable, helpful.Accomodating & affordable. I have lots of friends had already booked their tickets. Thank you Emma Smith for helping us.
I'm very satisfied for the service of Emma very helpful and friendly. She understands what I need.
Daniella was very helpful and nice and very sweet and understanding my issues thankyou martinx
Great .I am very much delighted with this experience.Shout out to Ms Emma,she really did helped me in every step of the way.Thanks very much.
The representative that helped me with all of my bookings was very helpful and informative. Supported me during throughout my travel. Went above and beyond for a great flight experience. Highly recommended member of staff Emma. Thank you
I will never go wrong with Neo Tourism. Specially to Jasmin, who’s always been very patient and kind to look for flights that matches my preference. She’s still replying eventhough it’s already late at night. I do Highly recommend Jasmin and of course Neo Tourism for your worry free travels.
Once again Thank you Neo Tourism, and the agent Emma Smith, for your professional help understanding and patients, to get me a great deal again for my 6th trip to the Philippines, once again, Emma Smith thank you very much for your help.
I contacted Neo from a Facebook ad, as I was attracted by the airfares. Jasmine contacted me, and confirmed the prices. She was very pro-active and told me when there was a price drop. Great service, good prices. They will be my 1st choice in the future.
I have great confidence in this company . Your sales rep Daniella was fantastic , ensuring everything is covered and offers the best deal that suits your needs . Thank you for your excellent service . Keep up the good works.
Very helpful and Excellent costumer service.
Very helpful Anna Taylor !!!!
nice and easy to communicate to the staff especially to Ms. Emma Smith she’s friendly and so patiently
My second time booking with Neo, and again found me a great deal on international flights. My agent Emma is very good at finding the right flight for a fair price.
My experience there is no problem, nice and confortable this is my two times already and i'm happy
I think this company is great. brilliant customer service and have good knowledge had lots of help from Samantha and she found me and my partner a good competive price for travel to the Philippines. I would definitely recommend to anyone looking to use a reputable company and highly knowledgeable too. I WILL DEFINITELY BE CONTACTING THEM AGAIN GREAT WORK SAMANTHA. THANKS
Although the language barrier was present I still felt at ease and thought Emma and Ella were very helpful
Anna looked and gave me the best deal
Samantha was very helpful in attending my inquiries til I finally made my booking with her. She’s nice and attentive. I’m glad that I found Neo Tourism.My holiday to Philippines is sorted.🙂
Samantha has been very good all the way down to e ticket I will do my future business with them
I have delt with you before, and with dealing with the same salesperson (Daniella) makes it easier and knowing who you'll be talking to before hand helps. Daniella makes things easy, providing assistance with any queries or questions, she's polite and cheerful and makes sure you have just what you want/need
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Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.
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