Good customer service
Good customer service. Respond to individual needs Dogs love the product!!!

9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
My dog loves it. He always wants more. I need to watch his food intake.
I’m unsure about how much too really feed her bc she still seems hungry after the amount recommended. Also the price is a little steep I might have to make other choice.
Everything was easy to follow. I'm looking forward to seeing if my fifteen year old dog enjoys the food!
My dog Ducky has a very sensitive stomach. She used to refuse to eat and doesn’t like kibble. I use Ollie’s as a kibble topper and she loves it so much. She will lick her bowl completely clean.
My dog is very picky and your food is the only one he wants it really eats.
They have always been quick to help resolve any issue which have been few. The shipping is always on time. The customer service has always been excellent.
On time deliveries. Great response to screenings.
Every time I receive a box for my little butthead, I am thoroughly impressed with how well it’s packed. I am not exaggerating, our family gets a weekly dinner subscription box and no word of a lie, the caliber that Ollie packs my dog’s food completely surpasses the way our human food is packed / received. Home chef provides a few ice packs versus Ollie who packs with dry ice. Her dog food is frozen like a brick, every time! Even on some days after sitting out outside my door for a few hours in the middle of summer. I’ve had to contact my dinner subscription provider several times due to the contents not being cold enough. So yeah—Ollie is great! They take really good care when packaging, above and beyond you could say compared to some human food delivery services. And even better, my dog loves the food (we use it as a topper). She would like mention she’s not a fan of the chicken recipe , which is weird because she loves chicken.. but the lamb, turkey, pork, and beef gets two paws up!!
Customer Service is top-notch! They are quick to respond and always offer solutions or answer questions, and I probably have more than most.
Helpful with my pups meal plans. Two very different dogs. They love it! JP aka Mr Picky eater loves it! He can not wait to eat!
Well informed and package arrived fully frozen!
Our dogs truly are picky eaters and this good they eat just fine. I just wish price was more affordable. I have three puppies on it and it’s killing me financially.
My dog is loving Ollie! I am enjoying the convenience of delivery and honestly the packaging is easy to use. My dog likes the awesome breakfast/dinner choices that are available.
I am very impressed with Ollie’s food. My Maltese,Dudley, does not eat a lot. I only need to make sure that I am not enrolled in automatic food delivery. I want it on a need to fill basis.
Ollie rep. Responded quickly and with a very apt answer.
My box arrived on time - no complaints! Thank you!
They’re always very helpful when you need to talk to somebody and they try their best to help but I wish they would update their delivery preferences and information and allow payment on the app by payment. I mean, payment methods and billing information instead of going to the website. 
My pomeranian loves the food. I am not liking the cost.
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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