Review summary

Musely has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

M
Unhappy and broke

I have been using these products for over 2 years with no results. What you could do is honor your money back guarantee and refund me the hundreds of dollars that I have wasted.una

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Great Products, Getting better every year!

Every product I have received from Musely has worked as described. I am thoroughly amazed by their newest products. I will be a user for life! The communication with the Doctors have always been efficient and effective and their advice right on point!

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I started using the repair cream after…

I started using the repair cream after I saw my daughter’s skin improvement. I am very happy with my results. My pores are less visible and there is a smoothness that wasn’t there before. I use it in the morning as recommended and also the eye cream morning and evening

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c
Tho The website is challenging and…

Tho The website is challenging and difficult to get to an answer. I gave up

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Company details

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Website

musely.com

All reviews

544 total • Write a review

Showing 51 - 60 of 540 reviews
fS

I should’ve subscribed years ago

I should’ve subscribed years ago! My face has never recovered better and looks fabulous! That hair cream for keeping my hirustism at bay is phenomenal as well as the melasia cream lighting my dark spots on my cheeks from the sun in FL. Dr Cline understands my dermatology needs and easy to talk to and get a hold of

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K

The products work wonderful, very happy

I gave it 4 stars because I find it very hard to navigate through the system.

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AW

The products are amazing

The products are amazing, and they really work

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BS

Good regiment…. but

I love the regiment, however I believe that Hydroquinone can be administered daily using the correct dosage at 2 to 3 percent. There would seem to be no need to go cold turkey for 2 months on your regiment. As an AA woman with melanin skin I find myself almost starting all over again. I have used hydroquinone 2% over the counter for many years with no problem.

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CA

I tried two versions of the eye serum…

I tried two versions of the eye serum and unfortunately after using my eyes stung/ felt like they were burning all day. It was a pretty miserable feeling. Bummed it didn’t work out- was looking for a long term solution

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CH

I love using Musely

I love using Musely! Even more so now that I have a little more control on orders and shipments. The only thing I don’t like is that if we are not applicable to receive the % off, why do you keep sending use those emails? New clients only! SMH!

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DM

So far so good and great costumer…

So far so good and great costumer service

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Cm

Initially I raved about the company

Initially I raved about the company. But this is now my 3rd shipment of private cream that has something wrong with it, I emailed about the last bottle two times and got no response. I am assuming it’s not being mixed correctly because after 3-4 pumps I cannot get anymore out have to crack the bottles open and what’s left is very thick. Paying this much for something I should not be trying to scoop out what I can with a paper clip. I will be canceling before my next shipment.

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K

Didn’t end up buying because your…

Didn’t end up buying because your doctor said it wasn’t for me. Your customer service rep was excellent with communication and refunding my purchase!

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GM

Didn’t work for me as expected. Also amount lasted for 6 weeks in both occasions

I ordered another bottle of spot cream. If I see better results, I will update my review. Thank you .

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