Unhappy and broke
I have been using these products for over 2 years with no results. What you could do is honor your money back guarantee and refund me the hundreds of dollars that I have wasted.una
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2.9
Average
544 reviews
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Review summary
Musely has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great Products, Getting better every year!
Every product I have received from Musely has worked as described. I am thoroughly amazed by their newest products. I will be a user for life! The communication with the Doctors have always been efficient and effective and their advice right on point!
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I started using the repair cream after…
I started using the repair cream after I saw my daughter’s skin improvement. I am very happy with my results. My pores are less visible and there is a smoothness that wasn’t there before. I use it in the morning as recommended and also the eye cream morning and evening
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Tho The website is challenging and…
Tho The website is challenging and difficult to get to an answer. I gave up
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Company details
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Website
musely.com
All reviews
544 total • Write a review
Showing 41 - 50 of 540 reviews
TA
Do not buy!
I would never in my life recommend Musely! I purchased The Spot Peel and literally saw no results! I suffer from acne hyperpigmentation on my face and under my chin. The peel wasn’t even an ounce! I had to stretch the product I received in order to reach under my chin. The product arrives in a bottle about 4 inches, but literally has maybe 0.25oz inside.
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BM
Private cream
I had been using the private cream for almost 4 months. The amount is not enough for the zone to applie despite my efforts for the apropiate application method. My armpit are much better but the bikini area and inner thigs, have not charge at all
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w
Facial Hair Cream
The facial hair cream seems like it's working but pump won't work on 2nd bottle and they won't send a replacement or refund. I have tried uploading video to show not working but it won't upload to the musely site. I don't like to complain but I won't be using any more products from them unless this is made right.
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wm
Musely has great products that produce excellent results!!
Musely has great products! They produced excellent results! The only bad thing I have to say about Musely is that it’s very difficult to get in touch with them without putting in a ticket. It is even difficult to find the place to put in a ticket and I have done it many times. If I want to change the subscription date, I can only go out to a certain date without contacting Musely through a ticket . No phone calls. It is a pain to get in touch with anybody right away. They need to make the contact process easier. The anti-aging is so good that it causes my skin peel off like I’ve had a chemical peel. So I have to push the date out on this product every subscription renewal. I can only tolerate it once every three days and I have to alternate to the Aging formula and the Cell Repair formula in between. I recently started using the under eye treatment and so far it is better than SkinMedica that I purchased at my doctor’s office.
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TD
Don't waste your time with other treatments
After so many creams and dermatologist visits for my melasma, I finally found Musely and they treated my melasma in just a couple months. Hydroquinone didn't do to well for me and melasma didn't improve much. But when I took the Spot Pill and used the Tranex Acid/Azaleic Acid cream, my melasma went away almost completely in 2 months! I am so much happier with my face now. Don't waste your time elsewhere and try Musely first.
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SK
They are very responsive that is the…
They are very responsive that is the good point. I used the product for about 4-5 months and honestly I did not see a difference in my skin.
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