Unhappy and broke
I have been using these products for over 2 years with no results. What you could do is honor your money back guarantee and refund me the hundreds of dollars that I have wasted.una
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2.9
Average
544 reviews
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💬Hasn't replied to negative reviews
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Review summary
Musely has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great Products, Getting better every year!
Every product I have received from Musely has worked as described. I am thoroughly amazed by their newest products. I will be a user for life! The communication with the Doctors have always been efficient and effective and their advice right on point!
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I started using the repair cream after…
I started using the repair cream after I saw my daughter’s skin improvement. I am very happy with my results. My pores are less visible and there is a smoothness that wasn’t there before. I use it in the morning as recommended and also the eye cream morning and evening
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Tho The website is challenging and…
Tho The website is challenging and difficult to get to an answer. I gave up
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Company details
Information provided by various external sources
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Contact info
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Website
musely.com
All reviews
544 total • Write a review
Showing 151 - 160 of 540 reviews
IA
I have used the Musly bundle for dark…
I have used the Musly bundle for dark sport, but it has not worked for me. Don't waste your money on this.
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LR
Red Rescue -save your money
They advertise the Red Rescue will work in 1 hour. It doesn’t. Then when you ask for a refund they’ll tell you to give it 4-6 weeks to work? Why advertise 1 hour?? Don’t waste your hard earned money on this scam.
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D
No customer service - no Money Back - May very well give you serious skin problems
Used it for over a year for dark spots, no results and ended up with worse skin. Now I have really concerning dark spots that may very well be cancer. Tried to reach out to customer service to AT LEAST get my money back so I can use to treat with REAL doctors and no luck. Poor costumer service - do not risk your health trying this company.
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NL
This has worked wonders for me.
I'm glad I blind ordered this before reading the reviews, because had I read these reviews I probably wouldn't have ordered. I start using The Spot cream in January and it's only March and my skin has done a 360. I can definitely see the difference in my dark spots on before and after pics.
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MG
Red rescue menace
The red rescue simply made my skin incredibly red and flushed and damaged. This most likely has to do with the oxymetazoline which in my experience is ineffective on rosacea.
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P
It has a very pathetic
It has a very pathetic , annoying and frustrating customer service and doctor interaction. I wasted my $161. The medicine composition that doctor had prescribed doesn't match with what was being prepared. And the item never got shipped. Moreover customer service doesnt respond. There is absolutely no communication. Waste of money.
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CK
I love the m+ spot cream and it works fast!
I’ve been using Musely for about a year and a half and have melasma. I LOVE the spot cream and see a difference even after a week. Yes you peel and are gross for some days..but worth it. I use a big hat in real life so try to never get my face in the sun and also wear mineral sunblock. I highly recommend and can’t believe these posts. It’s not a scam. It’s a real company. Weird.
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CN
I don't know yet
I don't know yet. I'm giving it the time they suggest (2 months) but I did want to dispute that you cannot cancel your refill. You have to do it yourself in the app - very easy to do. The app is helpful and the doc answers all my questions (though I suspect it's someone different each time - not the person in the photo. My main complaint is I find all the different treatments (and how they all need to be used differently on different parts of you) fairly annoying. I would love it if they made just one anti-aging cream that can be used on face and neck and arms and comes in a large enough amount to use it as such - not having to have 3 (or more) different products. But my skin "feels" good even if I don't see much change (yet). I'll give it the suggested time.
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J
Absolute scam company
Absolute scam company. They purposely make it impossible to cancel your prescription/refills if you are unhappy. They feed you premade message basically saying it's your fault for using it incorrectly and it's literally impossible to cancel. DO NOT TRUST OR BUY FROM MUSELY.
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