Review summary

Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Great service!

I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really

c
Great service

Great service, efficient and fast.

HG
VERY TERRIBLE EXPERIENCE

VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!

P
Does the job

Does the job, but very slow internet.

Company details

Information provided by various external sources

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All reviews

589 total • Write a review

Showing 471 - 480 of 585 reviews
J
4 out of 5 stars

Quick delivery

Quick delivery, good communication, excellent broadband strength

Date of experience: May 30, 2023

M
5 out of 5 stars

So easy

So easy to arrange, set up and send back.

Date of experience: May 23, 2023

VC
5 out of 5 stars

Quick service

Quick service Product so very easy to set up Easy process to order and to return Worked !!! At a time of renovating a house and getting less than good service from many companies this stood out as exemplary

Date of experience: May 21, 2023

JK
5 out of 5 stars

I used Moving Internet to cover a week…

I used Moving Internet to cover a week as I was waiting for my permanent internet to be installed. I can honestly say it was brilliant. I received the package, plugged it in and that was it. Instructions were simple to follow and we connected all the devices to it. I would definitely recommend this company the delivery service was efficient and it was really simple to send back. Great experience overall

Date of experience: May 19, 2023

D
5 out of 5 stars

Moving internet to the rescue

Having recently moved house with a significant delay in our new broadband being installed, moving internet to the rescue! It was very straightforward and easy to extend the hire and the return prepaid and easy too. The only negative is that it is quite costly especially if you need it for a few weeks.

Date of experience: May 16, 2023

TD
1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Poor customer service, device did not work as advertised even slightly. Poor connection on mobile, NO connection on larger devices. Nothing but excuses (which you just have to take their word for) about why there was a problem. Could not connect even 4 devices as it would fail. Using same provider (EE) on EE's own 4GEE device, I paid LESS for two weeks worth of data AND I get to keep the device! AVOID AVOID AVOID this absolute scam of an organisation. Edit after response: The masts were not the problem, as mentioned; EE devices worked absolutely fine throughout the area. Do not trust this company.

Date of experience: May 14, 2023

MR
5 out of 5 stars

Great communication and reliable service

Great communication and reliable service

Date of experience: May 11, 2023

AH
5 out of 5 stars

Definitely quick service and better…

Definitely quick service and better than waiting for BT, SKY or any of the other service providers.

Date of experience: May 8, 2023

K

Ken

US

1 out of 5 stars

These people are dishonest!

Moving Internet response is purely a continuation of their dissembling. There is not, nor was not, any interference to our local internet, my home internet provision is the same perfectly adequate service as normal. What’s more, the device wasn’t to be used at my home, it was to be used at a different location where there is no router to provide a service. Ultimately I achieved a signal via my iPhone Hotspot and, connected via an AppleMac, presented the Coronation ceremony to our village audience as planned. Their cancellation and response is an attempt to justify their sister company’s (Wifi-Hire UK) failure to even attempt a delivery in the manner described in their advertising! Untrustworthy charlatans (note I have deliberately not used the word liars)! Original review below. These people are dishonest! They cancelled my order after I had given their (unbeknownst to me at the time) sister company (Wi-Fi Hire uk) a bad review as they failed to deliver my order. Moving Internet then subsequently also cancelled my order, giving a complete untruth as a reason, when they realised who I was. And then, of course, I realised who they were. Absolute zero for customer service and I’d have given no stars if that had been an option.

Date of experience: May 7, 2023

TI
5 out of 5 stars

Excellent service

Excellent information- easy to understand. Prompt service.

Date of experience: May 4, 2023

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