Review summary

Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

Great service!

I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really

c
Great service

Great service, efficient and fast.

HG
VERY TERRIBLE EXPERIENCE

VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!

P
Does the job

Does the job, but very slow internet.

Company details

Information provided by various external sources

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All reviews

589 total β€’ Write a review

Showing 461 - 470 of 585 reviews
AH
4 out of 5 stars

Very fast response time

Very fast response time, received router early due to bank holiday weekend. Easy setup. Return label included, so very easy to return also! Worked great, although did suffer a few drop outs, but I believe this to be partially due to living in a flat and finding a good position (?) The only slight annoyance (and I realise this may seem pretty) was that the router did not come with a stand! So kept falling over! - This may also be a good reason for the drop outs?!? I would definitely recommend to anyone and would not hesitate to use this service again πŸ˜€ Thank you!

Date of experience: June 9, 2023

AE
5 out of 5 stars

Amazing service

Amazing service - box was there within 24 hours. We had cancelled our internet with BT too soon and this was an absolute lifesaver!! Highly recommend and so simple to plug in and use.

Date of experience: June 9, 2023

R&
3 out of 5 stars

Ok, but not great temporary internet

The hub arrived on time and was really easy to set up. However, the internet was not particularly strong which was a bit disappointing as it was advertised as being able to handle several devices / streaming etc which it didn’t. Given this I wouldn’t say the product is good value for money, there were often times when we would give up trying the internet and just switch to our phone’s data because it was so slow or completely unresponsive. The deposit was returned to us fairly promptly after returning the hub.

Date of experience: June 8, 2023

DK
5 out of 5 stars

Fast delivery and responsive support

Fast delivery and responsive support

Date of experience: June 8, 2023

RB
5 out of 5 stars

Excellent service

Excellent service. Only issue was your available date registered a bank holiday but we could get it until the Wednesday as you use Royal Mail.

Date of experience: June 6, 2023

R
5 out of 5 stars

Brilliant idea

Brilliant idea, really helped me when I was awaiting an installation date. Would definitely recommend if you need something to tide you over

Date of experience: June 2, 2023

C
5 out of 5 stars

So easy...

This was a really helpful thing to have while waiting two months for Vodafone to get my internet working. Moving Internet was incredibly easy, they send the modem, you plug it in and boom, it works. So easy. If only all internet was this simple. The deposit was returned within a few days. I would highly recommend them, a bit pricey, but then again, it works so it's worth it.

Date of experience: June 1, 2023

C
4 out of 5 stars

Very good to bridge the gap

Very good to bridge the gap. Wife struggled with zoom calls. But on the whole very useful.

Date of experience: May 31, 2023

D
5 out of 5 stars

Brilliant

Brilliant, really helped after moving home and being let down by my internet provider. Easy to use and would definitely recommend for a temporary solution.

Date of experience: May 30, 2023

SS
5 out of 5 stars

Really was extremely helpful- it works!!!!!

Honestly I was not expecting it to be as good as it was!! Really helpful customer service and support- connection to the internet was really good. Our broadband provider was really slow in setting us up so moving internet literally saved us and allowed work from home! Thank you!

Date of experience: May 30, 2023

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