Great service!
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really
4.5
Excellent
589 reviews
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💬Hasn't replied to negative reviews
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Review summary
Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Great service
Great service, efficient and fast.
VERY TERRIBLE EXPERIENCE
VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!
Does the job
Does the job, but very slow internet.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
movinginternet.co.uk
All reviews
589 total • Write a review
Showing 451 - 460 of 585 reviews
XC
Excellent moving internet
Very good customer service. The internet is steady and reliable. It’s easy to set up.
Date of experience: June 20, 2023
BB
Excellent idea!
Moving internet has been amazing whilst waiting for permanent broadband to be installed. Really easy to extend the date and return the box, only downside is the price, quite costly especially if needed for a long period of time but found it very worth it, plug in and internet straight away😊
Date of experience: June 20, 2023
PD
Great product and service
Great product and service. Does exactly as it is advertised.
Date of experience: June 18, 2023
LD
Holding money to randsome…..
Edited due to response from moving internet: I ordered on the Monday and it did not turn up until late on Thursday night. My main issue was you refused to refund even though at the time I had not received the delivery, and when I did refuse at the door and asked it to be returned to sender, you still refused to refund until it actually got back to you. You tried to make me responsible for a package that was late and I had never even had in my hands. That was between you and the Royal Mail and you did further indicate over email if you never got the package back, I would never get a refund. Your company is literally a disgrace. Holding money to randsome….. I think my most recent response covers the main points, item wasn’t delivered on time, I was desperate for work for an internet solution, most unhelpful dismissive people and have been spoken down too and now they are refusing to refund, avoid like the plague….. My issues in an email to them, still refusing to refund even though I have never touched the item. When following up where it was I was told to exercise patience!!!! Response as followed….. Your completely missing the point….. None of this as a customer is my fault I appreciate sometimes things go wrong, this was a situation for me something had already gone wrong, hence my order with you, so for this to go wrong was a disaster for me. Your response of kindly exercise patience has been met with winces from people I have told, it’s rude, dismissive and totally got my back up. You are now holding my money for something I have zero control over like somehow it is my responsibility as the customer if the item not delivered on time that I refused at the door somehow doesn’t get back to you, that’s between you and your choice of partner (not mine) Royal Mail. I have done everything my end, if Royal Mail experience another delay to return to you, why is my money being used as some sort of deposit? What happens if Royal Mail loose the item and fail to deliver back to you, I never get a refund? The whole concept of not processing the refund when you can see I did not accept the parcel is outrageous and really underhand.
Date of experience: June 16, 2023
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