Great service!
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really
4.5
Excellent
589 reviews
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Review summary
Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service, efficient and fast.
VERY TERRIBLE EXPERIENCE
VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!
Does the job
Does the job, but very slow internet.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
movinginternet.co.uk
All reviews
589 total β’ Write a review
Showing 11 - 20 of 585 reviews
DR
Received the device on time asβ¦
Received the device on time as arranged. There were no issues with using the internet, and the speed of broadband was fairly good. Good support from the company.
Date of experience: April 14, 2025
R
Richard
US
Absolutely terrible experience
Absolutely terrible experience, router was sent out early to a new property (prior to the date i asked)...shock that no one was in to accept the delivery so it was returned to sender, zero contact from the company despite knowing that it was returned and i would be without internet, they now expect me to pay a re-delivery fee and are refusing to extend my hire by the days lost which is now approaching one week, complete lack of customer service or awareness of how to treat people, left me completely isolated and unable to WFH, Shocking! Avoid at all costs.
Date of experience: March 26, 2025
T
Tim
US
Utter trash company - STAY AWAY.
Awful, awful company. Emailed to ask about internet at new property and was told absolutely no problems and would expect good speeds. In fact they even went so far as to send me a picture of a map of the area which showed these good speeds. Now, a few days before the move, and having taken the money, they say that they have checked again and actually can't provide the service they told me was available. Please note the same parent company Lime Enterprise Ltd also has another website set up with the same sort or products. The website is designed to appear completely separate and is called WiFi Hire UK. But it's the same people and service. And, of course, no phone number available for either company. They have just sent me a very unofficial looking refund form ... I won't hold my breath waiting for that money to arrive. Absolute scumbag company. STAY AWAY!
Date of experience: March 24, 2025
J
Jason
US
Overall a pretty bad experience for me
Overall a pretty bad experience for me. First the router came damaged and missing pieces this is likely on Royal mail but the company could definitely ship in a box instead of an envelope. Then for my area (further outskirts of London) the wifi was effectively useless π like the absolute highest speed I could get was 10mbps and that was on a good day, on average I would get about 2mbps. I ended up needing to rely on my phones hotspot in the end anyway. Definitely would not try them again. --- Response to their Reply: As mentioned, if you shipped with a box the damaged product would not be an issue. Additionally when providing a service for only a few days, sending an additional router from a different provider is not really a valid solution (as it will take time to arrive), hence why I did not contact you.
Date of experience: February 23, 2025
K
Kayb
US
Be cautious β¦
Paid extra to have the unit 3 more days. Used until the afternoon of the last day (which was a Friday) Post office not open during the weekend. Device posted first opportunity on Monday. Received back safely. The scam company charged me an extra Β£30 as I did not return during a weekend!!! Impossible, since the post office is closed. The unit was unused during this period since I had fibre installed. Refuse to give full payment back. Case opened with credit card company.
Date of experience: February 9, 2025
LK
Everything as promised
Everything happened as expected. Delivered on time, you literally plug the router in and it works. Deposit returned. Really handy for when you move.
Date of experience: January 21, 2025
MM
Got in touch with this company duringβ¦
Got in touch with this company during our house move. Brillant service and just to be able to plug something in and it works straight away was such a relief. Totally recommend and I would definitely use them again.
Date of experience: January 4, 2025
AS
Adele Surrey
US
Quick service and very professional
Quick service and very professional
Date of experience: December 27, 2024
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