Great service!
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really
4.5
Excellent
589 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Great service
Great service, efficient and fast.
VERY TERRIBLE EXPERIENCE
VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!
Does the job
Does the job, but very slow internet.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
movinginternet.co.uk
All reviews
589 total • Write a review
Showing 21 - 30 of 585 reviews
M
Mel
US
I was honestly really skeptical as i…
I was honestly really skeptical as i never new this was such a thing I can't get a contract and just needed internet until ours was set up and having 5 children I may have ended up crucified with no Internet for a month The box arrived the next day and managed to run all the xbox and PlayStations and I Evan managed to set up a sky stream box it did lag a bit but as to be expected then easy to return and refunded within a couple of days honestly couldn't have managed without 😀
Date of experience: December 12, 2024
ND
This company will charge you late fees…
This company will charge you late fees even if you rush the post out, any excuse to charge extra. Dorothy was very rude on emails. DO NOT USE THEM.
Date of experience: December 11, 2024
DL
Efficient, plug and play.
An excellent service to bridge gaps.
Date of experience: December 10, 2024
AC
Fantastic
Fantastic. Arrived when they said it would. Literally plug in and it's ready to go. Worked in a house with thick concrete walls and was way more powerful and reliable than I thought it would be. Streaming media on multiple devices opposite sides of the house consistently. V impressed.
Date of experience: December 7, 2024
sk
Purchased 11 days of internet whilst…
Purchased 11 days of internet whilst waiting for our proper one to be installed. Day one of hire and I had 0.27Mbps. I emailed the address provided and asked for help. I had a response requesting to complete 3 speed tests.. which I did. It’s been more than 24hrs and I have not had a response. I would expect a 24/7 helpline if I’m being charged £70 for 11 days ‘internet’. I work from home, so pray for me that it starts working. It’s been 2 days now and it’s not. I hope to get a refund. update: Someone named Dorothy contacted me early today to explain the team did not work weekends. I was offered a new device and a refund for the days I did not have internet. I was told today by our internet provider that they could attend on Wednesday to instal our internet, therefore I declined the offer to resend a new device. Dorothy explained I would only be charged for 3 days usage. The customer service has been faultless (although it would be good to have a 24/7 helpdesk) however I cannot give more stars as the internet is consistently weak.
Date of experience: December 1, 2024
CC
Disappointing
First of all there was no option for them to leave the router in a safe space and as I was out I missed delivery two days in a row (which I had paid for). Package arrived damaged, and the router is plugged into an adapter. You are then supposed to post it back the day your hire ends which makes little sense since you've paid for that day. The router itself worked perfectly fine, but given all the above and how expensive it is, I would not use it again. Edit after reply from MI: I think you need to incorporate ways in which customers can get the device without waiting in their homes all day, I did eventually have it sent to a local post office to collect when I could, and I am saying this should be an option from the start. I also think you need to rethink your end of hire dates and your expectations for when the device is returned. Nobody wants to pay for a day of service that they won't actually get because you expect the device back the day of the end of the hire period. Have a system where the device connectivity is turned off at the end of hire (unless extended) and then a date where the device must be returned.
Date of experience: November 20, 2024
D
DH
US
Very poor connectivity so purchased…
Very poor connectivity so purchased another solution from a competitor. Perhaps should test postcode area before sending kit. Very unhelpful reply from customer services. So complete waste of money for us. Might work elsewhere. Surrey based.
Date of experience: November 19, 2024
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