Moov Electric receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Delivery was great on time and for the price of the scooter it's brilliant, I'm now wanting another scooter so we can go out together myself and partner. Just waiting on the jeep scooters to come back in stock 😁 all my neighbours brought the same scooter from this sight house full of them now lol
Great Swift quality service
Fast efficient service. Great customer service I purchase all of my e scooter products from this company . 💯
NEVER buy from these cowboys. Bought a scooter that became faulty, sent it away to their ‘repairs’ place and they’ve held it for over 3 months little to no communication. Absolutely shocking.
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moovelectric.co.uk121 total • Write a review
Great price for the Jeep scooter and delivered quickly.
Date of experience: July 7, 2025
Bought a scooter then it came with a brake malfunction as when i released the brake slowly, the scooters light would start flashing and throttle would stop working. I sent it back to them asking for a refund and they replied back to me saying that there is no fault in the scooter, acting like the scooter would just magically fix on the way to them. Everytime i contact them, they either dont respond at all or it takes like 4 days of me spamming them for them to actually reply. They tried deducting money because of that saying that the scooter was ‘inspected’. Im still waiting on my refund after like 2-3 weeks because they cant get their stuff right. Horrible customer service.
Date of experience: June 8, 2025
US
Bought a Swifty one e scooter from this company. It was advertised as being “refurbished/ex demonstration” but obviously hasn’t been checked as yet the battery is completely dead. Put in a service request but haven’t heard anything back yet.
Date of experience: April 29, 2025
US
Active scooter large wheel scooter. Great quality delivery when promised, had now for 10 months over 1700km no problem ,battery life is now starting to drop, but used everyday for work 8km round trip paid for itself 5 times over in savings on bus fare. When battery does die will replace with new scooter, as price is better than the replacement cost, only downside is doesn't like wet weather, mild rain no problem but don't use in extreme rain or snow apart from rain excellent buy ,will replace with same again, shows how satisfied I am.
Date of experience: April 12, 2025
