MO
Moov Electric
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They wont give me my refund
Bought a scooter then it came with a brake malfunction as when i released the brake slowly, the scooters light would start flashing and throttle would stop working. I sent it back to them asking for a refund and they replied back to me saying that there is no fault in the scooter, acting like the scooter would just magically fix on the way to them. Everytime i contact them, they either dont respond at all or it takes like 4 days of me spamming them for them to actually reply. They tried deducting money because of that saying that the scooter was ‘inspected’. Im still waiting on my refund after like 2-3 weeks because they cant get their stuff right. Horrible customer service.