Easy setup value for money
Easy setup value for money
3.8
Great
1,000 reviews
5-star
4-star
3-star
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1-star
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Review summary
Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Highly recommended
Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.
Only been with them 2 week but allβ¦
Only been with them 2 week but all seems ok up 2 now
I asked for Β£4 a month pack
I asked for Β£4 a month pack , one week has cost me Β£14 why?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
mobile.asda.com
All reviews
1,000 total β’ Write a review
Showing 831 - 840 of 996 reviews
MD
Easy to change on to Asda mobile.
Easy to change on to Asda mobile. A very good offer at a very good price
Date of experience: May 13, 2025
K
Kathleen
US
Happy
I made a mess of getting my pac number etc, the gentleman I spoke to sorted it out for me, despite the fact I couldn't hear him very well he persevered and sorted it all out for me, a good beginning. I was with EE for 11 years, let's hope it's as long as that with Asda.
Date of experience: May 13, 2025
J
I never received my SIM card through the post.
I never received my SIM card tHrough the post, I decided to visit a local store and purchased another for Β£5.00. I understand that this may be due to a post office error rather than Asda. Asda notified me when the card was dispatched and followed up with e-mails asking why I had not yet activated my card. Due to my phone needs it was easier to go and buy another rather than phone up to complain and ask for a refund.
Date of experience: May 13, 2025
M
Monica
US
i totally recommend Asda mobile gotβ¦
i totally recommend Asda mobile got through to an advisor by the name of Heidi straight away no hanging on the phone for ages this morning as my recurring top up didn't happen and she dealt with it without any hassle was given extra free text for a week. Thank you
Date of experience: May 13, 2025
CW
Poor app
Switch was all good but the app is poor doesn't show upto date data usage
Date of experience: May 13, 2025
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