Review summary

Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Easy setup value for money

Easy setup value for money

A
Highly recommended

Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.

Only been with them 2 week but all…

Only been with them 2 week but all seems ok up 2 now

T
I asked for £4 a month pack

I asked for £4 a month pack , one week has cost me £14 why?

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All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
Tb
5 out of 5 stars

Extremely friendly and helpful

Extremely friendly and helpful, Asda Mobil offer a very good value and reliable service.

Date of experience: July 14, 2025

LM
5 out of 5 stars

Talk and text is brilliant for kids if…

Talk and text is brilliant for kids if you don’t want them to go on the internet and it’s so cheap

Date of experience: July 14, 2025

R
5 out of 5 stars

Excellent help with a problem I had and…

Excellent help with a problem I had and helped me sort it. Great service.

Date of experience: July 14, 2025

PB
5 out of 5 stars

My call was good ,I was dealt with…

My call was good ,I was dealt with politely,and promptly.

Date of experience: July 14, 2025

D
5 out of 5 stars

Efficient and Effective

Sorted out my issue quickly and effectively very polite advisor too

Date of experience: July 14, 2025

SC
4 out of 5 stars

SIM card arrived fairly quickly

SIM card arrived fairly quickly After installation I had a few problems linking my account and my new number but managed to sort it out without help. So far so good.

Date of experience: July 14, 2025

c
1 out of 5 stars

Pay as you go is such hard work

I have the pay as you go on an auto renew for my children. Every. Single. Month! It does not renew and I have to go in and buy it. The app is horrendous and does not work properly so it can’t even been done on the phone. Only reason I’ve not moved is due to the price… you get what you pay for has never been truer!

Date of experience: July 14, 2025

c
5 out of 5 stars

EASY TO ORDER AND TRANSFER TO NEW…

EASY TO ORDER AND TRANSFER TO NEW SUPPLIER.

Date of experience: July 14, 2025

MB
5 out of 5 stars

Getting up and running

Getting the SIM and getting up and running was a straightforward uncomplicated task : as it should be. A well designed process, with good simple easy to find help pages.

Date of experience: July 14, 2025

SL
5 out of 5 stars

Ease of use 10/10

I found using the Asda website very easy to use due to the fact that it is very user friendly. It was rather unusual to set up a mobile account without any human interaction, how refreshing. The simplicity how it is possible to change/upgrade from one account to another was mush appreciated. For ease of use I give Asda 10/10. Thank you. Steve.

Date of experience: July 14, 2025

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