Efficient and Informative
Informative, about the work being carried out. Including options if preferred. Efficient from arriving to completion of the job. Mike Harris Aerials gave a very reasonable quote. Especially for all the work undertaken.
4.6
Excellent
1,000 reviews
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Review summary
Mike Harris Aerial & Satellite is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Excellent and friendly service
After my initial request for help Alma arrived 8.30 am next day. He very efficiently sorted out serious aerial/splitter problems for my bedroom tv. He gave me back my bedroom tv/pvr. An excellent and very quick and efficient service.
Service was speedy and effortless
Service was speedy and effortless. Called to make an enquiry about a TV Aerial removal at 9 in the morning, received a call around 10:30 from Alma (the engineer) to confirm time they will be at my property, and by 12 noon, work was complete. Neatly done, items taken away for disposal, and more importantly Alma was very professional and very accommodating as I was in a work meeting when he arrived. I highly recommend
Big thank you to Alma for a quick and…
Big thank you to Alma for a quick and tidy job All sorted with in 2 hours of calling.Would definitely use again and recommend to friends and family 😀
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All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
c
Responded very quickly got job done…
Responded very quickly got job done very helpful and a good price would recommend
Date of experience: March 31, 2025
RH
Quick Fix
Had my tv aerial replaced after it came down off the wall. It was a prompt and efficient service
Date of experience: March 9, 2025
SE
excellent service & very polite
excellent service & very polite. would recommend.
Date of experience: March 9, 2025
AH
Vinnie, a great engineer
The engineer Vinnie came and sorted out my aerial problem today 07/03/2025 and he was brilliant. Very polite, explained everything that he was doing and helped me in simple terms. He is an asset to this company and I would definitely recommend him.
Date of experience: March 7, 2025
MW
Problem with satellite receiver cable…
Problem with satellite receiver cable resolved quickly and efficiently. No further problems.
Date of experience: March 4, 2025
C
Cameron
US
Made appointment for two occasions and…
Further to my review of 3rd February, I received a call from Lauren the sales manager to say that following my earlier review they had put measures in place to prevent the same issue happening again. I was pleased to hear this and she also refunded part of the bill as a goodwill gesture! I am thankful for her support and happy to update my review to 5 star ! Thank you Lauren
Date of experience: March 3, 2025
M
MQ
US
Unreliable company
Unreliable company. No indication of when they would be visiting my home. I booked a visit over a week ago. The visit was for today 1st March. I was advised that I would be contacted to confirm when an installation engineer would visit. I received no such call. I telephone their office at 09:00 today and was told that someone would call me back to advise a time slot for when I should expect a visit. At 12:15, no such call. Just telephoned again to be advised that someone is due to visit today but don’t know when. I cancelled the visit and will instead reschedule with a company that knows the meaning of good customer service.
Date of experience: March 1, 2025
MF
Satellite dish realignment
Very nice and informative engineer on site, clean and tidy worker. Arrived a day later than arranged but I put this as fault of the office not being aware of how long some jobs take, however good job when he did come.
Date of experience: February 28, 2025
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