Quick easy and Brilliant service parcel…
Quick easy and Brilliant service parcel arrived today only ordered Tuesday night . Thanks Mighty Ape your awesome will buy from again .

10 months ago
A+ service - delivered next day and exactly what I ordered
Quick easy and Brilliant service parcel arrived today only ordered Tuesday night . Thanks Mighty Ape your awesome will buy from again .
Very fast service and items are always delivered on time.
Mighty Ape has the fastest delivery service!!! Website is simple and easy to use. A great experience.
Product delivered in less than 24 hours. Excellent communication, competitive price, well wrapped.
I find the company great to deal with everything is nice and easy no probs with anything. Your packaging and fast deliveries make it easy and your page for buying is easy to use.
Easy to find a book on the topic I was looking into. Ordering was straightforward and book arrived very promptly (ordered Friday, Shipped and received Monday!) Slight crease to spine and top edge on arrival but otherwise a very positive shopping experience. Thanks Mighty Ape.
ape I good 5 stars for you......=)
They don't do jungle express delivery
Bought something and then received a $29 deduction for ‘primate’ membership that o had no idea I signed up for. Absolute fraud and a rip off that this happened without me being aware. Money that was stolen by mighty ape and money that gave me no benefit whatsoever. Wasted further time trying to find how to unsubscribe. Absolutely livid. Rip off merchants
Recently pre-ordered an item from Mighty Ape on the 20th March with the item expected on the 1st of April. April came and went, it's May now, and the item is listed as "out of stock." I have not been contacted or advised about when my item may become available, but why would I? Mighty Ape have my money. Also, I HATE the new site layout. A real step backwards!
My son purchased me Jimmy Choo Illicit for Mother’s Day. Clearly tampered with as the stopper was raised and the colour was half as light as the quarter full “genuine” bottle I still had and could compare to. It had been opened, watered down and resealed. How dishonest! I will never use mighty ape again and I doubt my son with either.
I bought a book for a friend (didn't set up an account). 2 weeks later, got an invoice from MightyApe for "Primate" - their subscription service. I did NOT sign up for that (and if I had inadvertently when buying the book that would have been in the original invoice). They direct debited the money from my bank account for something I never bought! I emailed them, got NO REPLY. Finally got my bank to intervene - so spent time and money just to not be ripped off - what a huge waste of time and money So do NOT give MightyApe your bank account details, you cannot stop them taking money from it in future, even if you don't buy from them!
Placed an order on 1st May. Was initially told it would ship 5th May. When 5th May arrived - it went out to 8th May. That was yesterday - I still do not have any delivery or tracking information. But you have my money. So you're all good. What happened Mighty Ape? You used to give great service. Now you won't even reply to my emails or help desk AI Bot enquiries.
Unfortunately bought a book didn't kno till the end of transaction that it would take 8 weeks to deliver even tho it said in stock it's been almost week of me trying to contact them but they have no number and you have to wait for a email reply that simply hasn't happened I would cancel order and get from another source but being left in the dark hasn't helped .Quick yo take the money slow on customer service if any .Buyer beware
Sneakily added subscription service to a purchase. Bad form MA
You had everything I wanted at a comparable price. Delivery was very quick for a couple of items.
Very prompt delivery, product was well packed and exactly as ordered, outstanding communication. Very happy!
All over service is fantastic
Ordered an item which was shown 'in stock' in mid April - still waiting! I chased on 30 April to find where the item was - no response. Sent another note today and disappointed to see that the item is coming from the UK...! I am sure this was not clear on their website. I would not have ordered the item had I known - unclear when the item will get to me. The site is far from transparent. Check and double check what you are buying.
Very easy to find and quick to post
Based on analysis of 21 reviews rated 1-2 stars for Mighty Ape
“YOU CANT CHANGE YOUR MIND ONCE YOU PLACE THE ORDER & NO CUSTOMER SERVICE AT ALL”
“They lied about delivery time and when product was sent which i kept checking”
“I was Auto signed up for their premium subscription when I purchased an item, 29”
“Not recommend at all”
“The shipping cost was more than the cost of the dishwashing tablets”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Mighty Ape is a New Zealand-based online retailer specializing in electronics and technology products. The company offers a diverse range of items, including video games, computers, gadgets, and various tech accessories, catering to a wide audience of tech enthusiasts and everyday consumers alike. With a user-friendly website, customers can easily browse and purchase products that suit their needs. Mighty Ape aims to provide a reliable shopping experience, ensuring that customers have access to the latest electronics and technology trends. The platform is designed for those who appreciate convenience and efficiency in their online shopping, making it a go-to destination for individuals looking to enhance their tech-savvy lifestyles. By focusing on quality products and customer service, Mighty Ape establishes itself as a trusted option in the competitive online retail landscape.
Mighty Ape receives mixed feedback from customers, highlighting both commendable service and notable frustrations. Many reviewers praise the company's fast delivery and easy ordering process, with several noting that their items arrive in good condition and on time. Positive experiences include quick responses from staff and satisfaction with product quality. However, a significant number of consumers express dissatisfaction, particularly regarding order cancellations and issues with delivery times. Some report feeling misled about shipping details, while others criticize the company's subscription practices following its acquisition by Kogan. Overall, while many appreciate the efficiency and product offerings, the negative experiences related to customer service and order management cannot be overlooked.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.