Midwest Grow Kits Reviews

Very easy to assemble and the entire system is very well designed! This tent setup makes it super easy to grow jars, spawn bags and casing trays at once. I really like how I dont have to be on a specific timeframe and can start a new grow at any point. The only advice I would give is the glass reservoir for the fogger system runs out of water and needs to be refilled every 3-4 days. I found that instead of removing the lid, I just disconnected one hose and poured in more water through the hose. I also bought a bigger 1/2 gallon glass Jar to hold more water and now I only have to refill once a week. Thought I'd share that advice! overall 5**** setup!

I have been working for the company for two months now but this company has no time to respond when it is time to pay and they do not reply.

Very sterile. My 4th order this year. Jars grow much better than any recipe I have tried at home. 5/5 stars! TIP: SPEND THE $2.00 MORE AND UPGRADE TO UPS GROUND SHIPPING. WELL WORTH IT! GOT MY ORDER IN 3 DAYS!

Had been spending money trying to get the right home made substrate mixture but would end up with no mycellium growth or jars of molds. The Ultimate Substrate jars from Midwest were awesome and everything as advertised. All 12 jars produced some serious colonization. It was the ideal mixture and I will definitely be a returning customer.

I was a first timer last year when I ordered the Ultimate Grow Kit. Now, since it was every bit as easy as they said it'd be with the instructions (even though I was so worried about contamination), I'm already confident enough to move up to bulk with everything the customer service reps have taught me in addition to the guide every time I had a question and felt uneasy about the status of my grow (turned out all my little worries were always normal). 'Excellent' is a very fitting adjective for these substrate jars. You really cannot go wrong if you are willing to read everything thoroughly and have the patience needed. It's def. a process.

Been ordering these jars whenever I feel the need to grow a batch for what seems like 3-4 years now and I am always impressed with how quickly they arrive and the consistent quality over the years! You cant beat the price anywhere really. Ive tried ordering jars with the injection ports but its just not worth the extra money those cost. I always get around 9-11 dry grams per jar. Ive made my own jars last year and its just not worth the time/mess and hassle of gathering all the supplies needed. Thought I owe you guys a review, since this was my 10th order or something like that. Thanks so much! and thanks Jay for the growing advice and putting up with my calls and stupid questions!

These jars are not only put together great it saves you the time of collecting the ingredients and sterilization.

Midwest is the premier option when it comes to growing! Outstanding customer support, fast shipping and high success rates with these spawn bags!

They advertise fully colonized gourmet kits. What i received was freshly spawned barely colonized bags that will take weeks to be ready to fruit

Right off the bat my heating unit was damaged and the heater element didn’t get but barely warm. At first their customer service sent out a replacement element but didn’t replace the fire hazard crack porcelain fixture. The replacement heating element died 15 days later and the fan they included also died. I reached out again to customer service and received no reply back. A week later I reached out again no upset on being ignored, still no reply back. I ordered a new fan, heating element & porcelain fixture to repair their pos ecosphere 3.0. Customer Service: 3/10 Product Quality: 2/10 Value for your money 1/10 I’ll never buy from Midwest Grow Kits ever again. Amazon has better quality parts to remake their System where it’s actually functional.

Although they might have okay products (mostly), their "customer service" is absolutely terrible. This is not the first time this has happened with me. I wrote to them and asked questions about a few things that were listed on their site, hoping to make a purchase. Several days later they replied and only answered part of one of the things I asked about. I wrote again, replying that same day, asking them to answer all else that was asked, because they failed to. They never replied. Seven days later I wrote to them again, reminding them to answer (which should not have to be done by a customer). Another seven days go by still with no response, at all. It should not take "customer service" almost three weeks to reply to a few simple questions. I will possibly attempt one more time to 'remind them' before going elsewhere for what I need. And I might try and contact the owner of the company directly. Its almost as if they feel that when customers ask questions and then hold them accountable when they don't respond that the customers are the ones who are pestering and bothering them so they make the conscious decision to not reply or answer. This has been happening a lot in the last decade or so with too many companies, both online and in person. The person here who said that they only post positive reviews is correct. Their practices are dishonorable. The owner of the company needs to either retrain the entire staff or fire everyone and hire actual adults. They shouldn't let children run things. If they see this review and I suddenly receive an email of some sort, then I'll know that they are truly dishonest in their approach to business. Go elsewhere to get what you need, because if you have a problem they will not care at all to address anything...unless, maybe, you're spending thousands of dollars. Most of us aren't. As of the time of this writing, they have posted 10 times to Facebook since my initial email to them, but can't manage to reply to a customer. Update: 01/21/2024 I posted a couple comments to their Facebook account, saying that they should reply to existing customers first before asking people to buy things from them, and asking why they post saying that they "love their customers" when that simply isn't true. In fact, the complete opposite. Alas, they deleted my comments and then blocked me from the page. And they still have yet reply to any messages sent to them. I'll say it again...this is a terrible company that does not care about people at all. DO NOT buy anything from them. There are other sources that are better for what you need.

Ordered 4 sets of 5 sterilized agar plates. When they arrived, 2 were very obviously contaminated, one with 2 different molds. Within a day a third began growing mild. When I contacted customer service by email, as their phone hours are limited, after s few days I received an offer for store credit. I advised I was not using the site again and wanted a refund. Surprise, surprise, they have stopped responding to my emails, it’s been almost 2 weeks now. Complete garbage and waste of money.

Great product! I ordered and it came within a few days, and I couldn't more more pleased. I got a Ultimate Mushroom Growing & Incubator kit and so far I have zero complaints. I just wish I had gotten one sooner! Keep up the great work!

I have ordered from Midwest numerous times. This company is a legit customer service based company. They are knowledgeable about their products and back them 100%. They have not only answered questions via a phone call but they are quick to respond to emails as well. I had one small issue with a product that was sent and they offered to replace it without hesitation. Being able to source the item locally as I needed it immediately, they offered a credit for the item and I was able to apply it to my next order. I can also happily say that I am very pleased with their shipping times. Every order I have placed has left the warehouse within one or two business days, most being the very next day. As a customer you can’t ask for much more than prompt shipping like this. Item are packed well and always in new boxes. So far their products have been flawless for my needs. I can say with confidence that if you are looking for products they sell, not only are their prices reasonable, but also competitively priced. I will continue to use Midwest and recommend others to give them a try if you are looking for the items they sell.

This is my first review here, and I wanted to share my experience. Firstly, I’ve had nothing but good experience with this company. Whenever I’ve had a small issue, which are far and few between, like a moldy substrate jar, or a leaky cloning jar, they’ve always replied back to me and made it right. It’s not easy to please everyone all the time, and there are a lot of things that are out of their hands. As far as customer service goes, sometimes it’s taken a few days, but they’ve always replied back and tried to do the right thing. For the quality, I’ve never found a company that provides as good of a product for the price. Just as stated in the product descriptions, they send fresh product. Well, I don’t have the means to prove this fact, but I can say that their items have a long shelf life. When shipping, there’s a lot of logistics involved. Sometimes, I’ve received damaged smashed packages with broken product because of damage in transit, which is not their fault, but they’ve still made it right. One thing that Covid proved is that we need to have a little more patience in the process. There’s a lot that happens in the background, between purchase and product in hand. I’m not suggesting that Covid is a good excuse for all mishaps, but no one is perfect. Even though it’s stated as such, except for on the weekends (Friday-Sunday), I never expected next day shipping as the order must be approved and charged before shipping. Guess everyone expects Amazon shipping these days, not realizing that Amazon owns the means and process, from purchase to shipping to delivery. I’ll probably copy this review and put it in different places, as I believe this company has always tried to be the best in its business. I’m definitely a customer for life. Oh, and they didn’t pay me to write this review.

Fast shipping and well packaged. I’ve bought through Midwest Grow Kits a couple times and have not been disappointed.

I've been using Midwest Organics products for 4 years now and have always been satisfied. This year I had a promotion to a different company, so I tried them out and was dissapointed!! It only solidified the reliable and quality-control aspects of Midwest products. Needless to say I'm back on track with Midwest and will always be a customer. Would 100% reccommend!

The price, speedy shipping, and the great customer service can't be beat. It's Midwestgrowkits.com for the win!

This has become my go to for supplies ! Communication has been top notch ! Super fast shipping ! Highly recommend .

The products are quality. I've ordered substrates, grain bags, jars, a grow tent setup, and much more. So far, I have not had any problems but customer service can take a while to respond and shipping takes much longer than they advertise. Which is why I am giving them 4 stars. Otherwise, their products are well worth the price and quality. I highly recommend checking them out since I've had successful inoculations and such but keep in mind if you need something immediately or if you pay for faster shipping, it's still going to take at least a week until they ship it out. This wouldn't be an issue if they stated beforehand the wait time but they advertise next day shipping so it must be called out.