Midwest Grow Kits Reviews

Very pleased! Great products and guides! I ordered the mega grow kit and have been very happy! I added a humidity and temperature control to make it truly automated. Had one small issue (probably my fault) but they made it right without question! Great people to do business with!

These guys are on point

Bar none! The best customer service of ANY business I have dealt with!

Everything to date in terms of my experience with Midwest Grow has EXCEEDED my expectations. The company shipped promptly and and the customer service relating to follow up questions relating to my project has been TOP SHELF. I highly recommend Midwest Grow Kits!

Everything was great!!! I enjoyed growing my wonderful mushrooms and the guides provided were perfect. I won’t continue to grow them although it was super easy, I wish I personally knew a local grower but it was most certainly a fun experience thanks to Midwest Grow Kits.

The grow kit that I purchased came with a defective bulb that shorted out after a few days of use. I called only to report the problem but the customer representative sent out a new bulb without my asking and it arrived within a few days.

Ordered a kit back in late December. Received the kit, love it. It made my grow process so much easier. Ran into an issue with a component of my kit not working well. Reached out to explain the issue and was immediately sent a replacement part(s) to correct the issue. Received the replacement part express shipping and got the new part operational very quickly. Top notch service. Extremely satisfied with my experience and will order more in the furture.

Never had any problems with any orders. Always helpful with answers to questions.

The quality and price of the products are second to none and I have had jars go bad and they do, I take a picture show surrounding jars growing and date I purchased no questions asked. Also customer service is second to none. Midwest is the only one stop site for growing mushrooms

As a amateur mycologist, I can’t rave enough about Midwest which has become one of my favorite vendors/shops all around. I say this for several reasons: 1. They have the supply that is needed for every step of the lifecycle. One stop shopping is great! 2. As an amateur, I am often in need of advice and insight to help me with my endeavors. I have ALWAYS gotten valuable help from their staff which has in turn set me on the right path or calmed my anxieties with a grow. 3. The staff, every single one of them I’ve spoken with, are friendly, down to earth and really really helpful. 4. When I’ve experienced product/supply problems they rectify the situation immediately and to my satisfaction. All that said, I do have two helpful bits of feedback: 1. Sometimes there are discrepancies between the instructions that appear in product listings and what is included in shipped supplies. Nothing a little content strategy work won’t fix and if done would reduce number of calls into Midwest. 2. Support call capacity...it can be difficult to get through on the phone, but if you’re persistent you will eventually get through. While there is online chat, sometimes the advice coming from that channel contradicts the phone channel and that ought to be better aligned. Still, from an overall view, these guys are great and an absolute joy to work with! Highly recommended!

I've been ordering from this company for years and I've been impressed since day one! Their jars are the best I've ever used! They have fast shipping times and excellent customer service! They're very knowledgeable and have gone above and beyond in assisting me along the way! I've recommend Midwest Grow Kits to a number of friends and will continue to do so! Thanks for everything!

This company is incredible at making their customers happy and their products are amazing !!! Grow on !

Staff is really helpful. I was bummed when I couldn’t place my order due to unable to ship to my location. After reaching out to customer service they were able to assist and help with shipping. Really appreciate it and look forward to doing more business with Midwest Grow Kits.

Great products, fast shipping and always helpful!

Everything I've ordered in all three orders has been perfect. The prices have been reasonable, the media have not been grubby and contaminated, and the walk through guides a a piece of cake. "Set it and forget it" is an understatement! I really can't recommend them enough.

Midwest grow kits was the first place I went to to find all my supplies. I’ve been using these guys since the very beginning and will continue to purchase from them. Great prices! and are always there to answer my questions. Thanks again guys!

Excellent customer service. Ordered a premium liquid culture kit, upon arrival I noticed it had been mishandled during transit and the jar was almost empty. I reached out to Midwest and they replaced it for free with expediated shipping. Extremely happy with their products and customer service, they go above and beyond.

I would like to convey my gratitude for Jeff and the team at Midwest. They have provided me with better customer service than I have come to expect from other online vendors(I use the Midwest website, as opposed to their storefront). They have corrected my issues promptly which was critical to my time sensitive hobby. Furthermore, each product that I have purchased from Midwest has been exactly as described. I recommend Midwest Grow Kits to anyone who needs quality mushroom cultivation products.

Midwest has been fantastic to order from. Very reliable, customer service has been great with email and phone updates. Definitely will keep ordering from them in the future.

I bought a kit this year and couldn’t have been more happy. I started my process thinking I was going to be able to do everything alone and I’m so glad that I found Midwest grow kits. Everything I ordered came in in an orderly amount of time, there was ample instructions to help me along that every step of the way. And I have called customer support twice now and had great experiences there as well. They are very friendly and helpful and we’re definitely consider buying from them again. Thank you so much guys.