A pleasure doing business with this…
A pleasure doing business with this company!

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
A pleasure doing business with this company!
Comprehensive and easy website with useful reviews. Very good product with option for immediate delivery
Full info on website. Easy to order, well informed about progress and received promptly. Item very easy to use.
Thankyou for prompt good service,item just what I was looking for,sturdy,good value,Thanks again.
Prompt service
Great quality product, easy to find, delivered quickly. Great service all round.
Good quick delivery
Good service with prompt delivery
Good service..answered emails promptly
Very quick delivery without any problems
how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant get my money back if thy was a zero star u would get t from me
Print service. Would use again
Excellent delivery for a product the seems to do the job very well. However, I was a little disappointed with the fit as the shape was not as comfortable as I hoped and was looser than appeared on sales pictures. Most important though s that it does the job.
Ok I got what I wanted it was delivered on time
My order arrived quickly and was a good quality product as recommended by my GP.
Excellent! Great quality and super fast delivery. Perfect heal protectors. Thank you
A really prompt, efficient service. The sales person I spoke to was knowledgeable and helpful. Would definitely use it again (but hope I don’t have to!).
Easy to order and received item when stated.
Very quick delivery and the aircast has really helped the recovery of my wife's knee replacement.
Item was faulty and polystyrene balls had started coming out of the material, I asked for a replacement to be sent for then to be told I need to send the current faulty item back so they can check it before sending a replacement out but I have a snapped Achilles and I need the boot and materials inside until I had received a replacement, it just didn’t make no sense. Having a snapped Achilles is hard enough never mind having a faulty boot, this is my second boot I have had from vacoped and both have failed and broke. Just added stress to a bad situation.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
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Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
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