Medical Supplies
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Item was faulty and polystyrene balls…
Item was faulty and polystyrene balls had started coming out of the material, I asked for a replacement to be sent for then to be told I need to send the current faulty item back so they can check it before sending a replacement out but I have a snapped Achilles and I need the boot and materials inside until I had received a replacement, it just didn’t make no sense. Having a snapped Achilles is hard enough never mind having a faulty boot, this is my second boot I have had from vacoped and both have failed and broke. Just added stress to a bad situation.