Lovely company
Lovely company Fast delivery Lots of items to choose from

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
excellent service and timing
I ordered medical shoes, for my wife through this wonderful company. The process for ordering was fantastic. I was kept well informed throughout my ordering process, right through despatch to delivery. I was delighted when my order arrived the very next day. Thank you again Medical Supplies, I will certainly be ordering from you again.
Great bit of kit for knee replacement. This helped aid my recovery
Easy order process..product as expected prompt delivery.
Unfortunately it appears that it’s not possible to get the right design of covers to replace the seat/back of my Aquatec Orca bathseat…(and what HAS come seems to be two identical backs). Non-returnable. Frustrating, but at about 10 yrs old no doubt it’s an ‘old design’. The seat still works well though.
Very quick with delivery and efficient
I had a total knee replacement last week, since being home I have used the Aircast knee cuff, the coolness is so soothing and a great help with the pain. The problem I have found that when it’s full it is not easy to walk around as it slips down. I was recommended by a friend to get this, it is so much better than messy bags of melting ice. A very good product.
The speed / time in which i received my order was excellent
Product was despatched quickly, Royal Mail delivery was disgraceful however. 48H tracked they refused to deliver the parcel, 'attempting' 5 times, when I received a plethora of other parcels in that times. Finally after 2 weeks I had to go an collect myself from the sorting office a totally battered and destroyed packaged parcel. Thankfully item itself wasn't damaged
fast with descent prices service was first class along with the ease of registering for vat free
Supplied as requested and on time
Easy to use website. Order was despatched on time and received when advised. Order is a requested gift so i cannot comment on the product. Experience very satisfactory
I bought a wedge for my car seat to help my back, I’m afraid the product was rather poor quality and doesn’t really do what it is supposed to, it is too soft with cheap materials used.
inside pouch pockets do not fit the new updated size of the bags you need to redesign the shorts and get up to date with 2025 products
Good service
Website easy to navigate. Well made product. Reasonable prices Fast delivery.
Ordered a "Replacement" inflator for an NHS issued Heel bed pad. Regrettably, it did not fit at all nor come anywhere near it, so I still cannot inflate my essential heel protector.
Prompt delivery and understanding when I returned the product due to personal reasons.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
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Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
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