Great selection of competitively priced products
Good selection, competitively priced backed up with efficient delivery

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
Good selection, competitively priced backed up with efficient delivery
Not fitting as I thought
Excellent service
On Time. Good Product
Excellent, rapid, and trustworthy service. Got sorted. Many thanks.
Good quality, fair price and fast delivery.
First time customer with Medical Supplies, found them easy and straightforward to deal with,goods as described and fast delivery and good communication,
A sturdy, supportive item turned up, as hoped for, within time scale. The instructions were helpful on assembling the sling but we found them confusing about clipping its ring on 'above' wrist by a certain amount. Not sure why it can't be passed on...
It has certainly made my walking easier as my foot doesn’t drop so much which I think takes the strain off your leg. Have the clip that goes under my laces which is great when wearing trainers but am hoping there is another attachment for the foot so I can wear sandals too!
The product came quickly & by Royal Mail which we, living in a country district, find much more reliable than couriers. The product, a sheepskin for use in bed to protect the feet, is good quality & little different from a natural sheepskin, for practical purposes & it is washable although I have yet to do so. It has a deep close pile & although when unpacked is creased I found it only had to be bent the other way to lose the creases & lay perfectly flat.
Arrived on date given, does the job I bought it for
All very good
Fast delivery good product exactly the same as used in hospital
Really easy to order and came within a few days and a reasonable price
Efficient customer service. Fast delivery.
Prompt postage and delivery. I didn't even realise that VAT exemption was available for qualifying purchases. Their website indicated that it was, so I saved a few £.
Great goods and service
Fast delivery ordered Wednesday 3:30pm delivered Thursday 10:30am. Exceptional service so happy.
Swift response and very thorough would recommend.
I have used this company previously and am satisfied that it can quickly provide quality items that assist me with my stoma management.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
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Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
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