Brilliant Service thank you
Thank you brilliant service in an emergency.

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
Thank you brilliant service in an emergency.
Happy with purchase, arrived quickly. I was originally a little concerned as some white on the rubber ends of the crutches but this seems to just be from manufacturering.
Good product, easy to use & is helping with pain management
Very pleased with product and staff went ‘above and beyond’ which is always appreciated.Thank you
Efficient and prompt delivery
Excellent service
It was bought to go on a hospital bed with no slipping. The slipping is dreadful and it cannot be used
Easy to purchase and quick delivery
Great product, delivered quickly
Excellent product. Bought full leg Limbo to help my son shower following ACL surgery - it worked perfectly, never letting any water in - the dressings stayed completely dry. Would highly recommend.
Great product. Supportive but lightweight and not bulky.
Item was described exactly , and was delivered quickly and was just what I wanted .
perfect helpful amazing price
Good quality equipment, fast delivery
Best price I could find with lowest P&P. Excellent product. Have added MedicalSupplies.uk to my address book for future use.
The item was in stock, Very good communication from the supplier. Very fast delivery
All the info I required was on the web site. Ordered the items I required and delivery was prompt as promised.
Binder does the job. As described, this is a firmer, thicker style than the NHS elastic band which after washing loses its function unless you keep cutting it down. So far, so good.
Excellent fast service and communication
Bought pack of 5 non slip Socks were thin and very poor quality and did not fit. Also the top of socks was tight. I am still waiting for a part refund which has not happened as yet.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
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Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
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