Very fast excellent delivery delivery minimal packaging good pa k
Very fast excellent delivery minimal packaging

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
Very fast excellent delivery minimal packaging
Does the job. Very noisy. Has a tendency to fall apart during use (tubes come loose, tank separates) but good all the same. Worth buying and using.
Speed of delivery. Reliable delivery company.
Great product - just what I needed! Very quick delivery too.
I bought a knee brace sleeve which was expensive but I assumed from the company name it would be a quality product but it was so badly made it ripped the first time I put it on. My wife sewed it and it ripped again the second time - so be aware.
Excellent product. Very pleased with my order.
Excellent product.
Fab delivery service . Product was as described, would use this company again
Prompt service
Apart from a nightmare trying to find the item on the internet, once found, arrived, packaged well, thank you
The waist band was a Good fit and nice colour back just looks like too of your pants if seen
Delivered quickly and well made. Felt benefits after a couple of nights. Not waking several times with numbness and pain in hands and arms. Highly recommended.
Promise delivery excellent customer service when I realised I had ordered incorrect product the week before immediately cancelled and refunded
Rubbish does not work
Good product, quickly delivered
True to description
Item arrived fast and as advertised
Sheepskin fleece was excellent and is just what my husband needed. He spends most of his time in bed and was at risk of bed sores but the fleece has prevented that and he is much more comfortable now. We use puppy training mats for B & M for the bed so put one on top of the fleece to prevent accidents. He is so pleased that he is no longer in pain when in bed.
My experience with Medical Supplies was seamless from start to finish. The transaction was straightforward, and their team kept me well-informed throughout the entire process. I received regular updates on my order status, ensuring I always knew when to expect delivery. Their communication was clear and professional, which gave me confidence in their service. The entire process was efficient, and I appreciated the transparency in tracking my order. It’s refreshing to deal with a company that prioritizes customer satisfaction and keeps you informed every step of the way. I highly recommend Medical Supplies for their reliability and excellent service.
Efficient order and delivery service. Product as expected.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.