Good control
The binder is easy to put on and take off. It gives good support

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
Sizing shoes online for medical reasons needs better guidance - either website or phone call. So that failed, and not allowed to return. Width ok but too long, so a smaller size might end up too narrow. All down to the straps. Now end-user patient has lost faith in product.
Prompt delivery, pretty walking stick that my mum loved
The sling was perfect for my needs—I had a post-operative hand in a splint. It was easy to adjust, and the wide cushioned material is comfortable around the neck. I ordered a second one for a friend.
Spoke to advisor on phone who was very knowledgeable about the product and confirmed item was in stock. Amazingly quick delivery which was great.
Great price. Prompt delivery. Great product for family members arthritis.
Order arrived intact and on time. I required a refund for one item and they responded quickly with relevant instructions. I cant comment on refund processing just yet.
Prompt and convenient
Efficient , rapid
The service was good and I got what I wanted quickly. Not a big ticket item but expensive what what it is but good quality.
It fitted as expected and advised by other customers
Great product, support for my Grandson who had broken his arm. quick delivery.
Delivery on time
Darco TwinShoe Balance Shoe (Black) Size: Small My buying and payment experience was smooth and straightforward and the Balance shoe was fine. I had to return a previously purchased shoe, as I needed the next size up, for which I received a very helpful service. Unfortunately, I also had to return this second Balance shoe (correct size, this time) as it wasn't suitable for my medical situation, but that process went equally without any issues. I would definitely recommend the company. Thank you.
Good product with fast efficient service
Prompt delivery and excellent product. Would buy from this company again.
Great products- deserve to be more widely known about.
Delivered within about three days. Can't ask for better.
The reviews here were so good I was honestly a little suspicious before I ordered, but it really was that good! Pillow was as described and arrived in a good amount of time.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
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Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
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