Excellent service
Excellent service. Delivered on time. Stock supplies good. No complaints. Would recommend.

Excellent service. Delivered on time. Stock supplies good. No complaints. Would recommend.
Always really helpful if I have needed to speak to customer services. Reliable and fast delivery when required
Very good and quick service.
Medical Supermarket are great! Good range of stock, reasonably priced and excellent next day delivery.
Excellent service. I called on Monday and had the delivery on Tuesday
Summary: For us, this team took time to understand our needs, got us the information we needed to make our choice, then made sure delivery took place promptly and with minimum disruption. Perfect! Detail: My elderly father needed an adjustable bed, and the manufacturer doesn't sell to the public. the Medical Supermarket team (Amanda initially, then Amanda and Lena) did an excellent job of sourcing the information I needed to choose the correct bed, arranging supply through the company, arranging delivery/installation, and proactively managed the timing of delivery, the rescheduling when some parts didn't arrive at the depot, delaying installation etc. They were proactive, courteous, professional, and I know they were always chasing things on our behalf, finding ways to overcome all the obstacles we faced. this was so much more support than we had from other on-line suppliers, and was just what we needed. I am delighted with their service/support, and will certainly use them again should the need arise.
Brilliant service. Thanks for all your help 😀
Excellent service.
great service quick delivery many thanks
Such a wonderfully helpful and friendly team - saved me when my vaccine fridge suddenly broke down. To have a new one delivered that same week was just amazing, especially during Flu season. Would recommend them to everyone!
Always a good selection, stock information and waiting times are visible and prompt delivery.
Thanks for the great service
I bought Tegaderm dressings from this company, having been given them in hospital and found them to be brilliant. Very happy with the service. The webpage shows stock levels but as what I was looking for was 0, I called Customer Services for a lead time. Call was answered quickly and the person I spoke to was pleasant. They told me it would be a week, which is what it turned out to be. I’d never heard of this company before but from my experience they are reputable and I would use them again. Price competitive for what I purchased.
Great Company. I was more than happy with the service I received. Very helpful 👍
Very happy with the service. Delivery arrived quickly. Will certainly be using again. 👍
Excellent service. We had tried many web-sites that listed the product we were looking to buy, but on contacting them we found they were out of stock. We contacted Medical Supermarket, who replied quickly, and confirmed that they had stock. I ordered, and it was delivered very quickly. My only issue was with Fed Ex who did the delivery - we did not receive any notification from them of dispatch or delivery time, and they turned up at 7.25am with it! Luckily the driver left it at the rear of the house and posted a note to say where it was.
useful and cheap
Great service. Thanks
Excellent service and quick with my order sending it through. Very happy
Brilliant customer service. Great website makes ordering easy
Based on analysis of 6 reviews rated 1-2 stars for Medical Supermarket
“Had to get in touch with them twice for updates to then be told that the item was being returned to them even after c...”
“Hi, wrong order sent, no fault of ours, made many high cost orders in the past month yet no discount or compensation...”
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Medical Supermarket is a specialist online medical supply store based in the UK, established in 2011. The company offers a comprehensive range of medical equipment and health supplies, catering primarily to NHS GP surgeries, hospitals, care and nursing homes, as well as various healthcare organizations like GP Federations and Primary Care networks. With a commitment to providing next-day delivery and competitive pricing, Medical Supermarket aims to streamline the procurement process for healthcare providers. The company prides itself on delivering exceptional customer service and value for money, making it a trusted partner for thousands of healthcare establishments across the UK. By consolidating an extensive supply chain of reputable medical equipment suppliers, Medical Supermarket facilitates easy access to quality health supplies, ensuring that medical professionals can focus on delivering patient care.
Over a year ago
Very easy on line ordering and quick delivery.
Over a year ago
All of the staff at MS always go that extra mile. Fantastic service and competitive pricing.
Over a year ago
Items delivered on time and really good condition.
Over a year ago
Prompt deliveries. Great customer service with great value prices. Nothing is a problem for the Sales Team. Thank you
Medical Supermarket enjoys a stellar reputation, reflected in its impressive average rating of 4.9 out of 5. Reviewers consistently praise the company's excellent service, highlighting the staff's willingness to go the extra mile and their prompt, reliable delivery. Many customers appreciate the ease of online ordering and the competitive pricing, noting that items are often delivered on time and in good condition. However, a few critical comments mention issues related to face masks, indicating some dissatisfaction with specific items. Despite these minor complaints, the overwhelming sentiment remains positive, with consumers expressing high levels of satisfaction and recommending the company for its supportive and efficient service. Overall, Medical Supermarket is regarded as a highly reliable choice for medical supplies.
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