Meatless Meal Prep Co. Reviews

Fabulous food and really good customer service. Did find the website a bit unclear (maybe just me) so I emailed to ask a few questions. Got a response straight away and then when food had arrived the director sent me another email asking how I was finding meals and service which I thought was a lovely touch. Meals were really really nice can’t fault them. Would reccomend

Avoid buying from this company. My meals all arrived perished due to pretty much all of the plastic seals leaking and spilling onto the paper dishes. When contacted they offered to replace the meals, but I was not prepared for the same to happen again, so asked for a refund. Radio silence...no response after that despite several follow ups. Terrible, selective customer service. It's clear from these reviews this has happened before too, yet they have not changed their shipping method.

Some of the best food ever! Amazing service, would highly recommend

Love the meals and the service! The meals are really good and the variety is exceptional. Not seen another company with this many different meals to be had previously. I did have one issue where one of my meals arrived with the seal broken in the corner. This was rectified quickly and replaced with my next delivery. I get two deliveries a week which is perfect for me. Would highly recommend. Great small business, excellent customer service and top notch food. I’m sure I will be a customer for a long time.

I’ve been using Meatless for several weeks now and it fits my lifestyle perfectly. The meals are consistently high in protein, well-balanced, and genuinely satisfying—ideal for anyone with performance goals who values precision in nutrition. Everything arrives fresh, portioned for consistency, and without the usual ultra-processed shortcuts. Genuinely impressed. Highly recommended for those who take health seriously but don’t want to cook every day.

Looking through these reviews all the issues seem to have been with delivery or responsiveness and I have to say that’s not been my experience at all! I reached out to the company just asking for some more info and they got back to me straight away. Customer service was great, can tell you’re speaking to a real human. Anyway I placed my first order last week and I AM SHOOK. This is actually the best vegan food I’ve ever eaten. I ordered the Beef Bourginon, Cajun tacos, macaroni cheese and a Mexican bean bowl. All of them were actually amazing. It’s now Friday and I’ve eaten them all so I will be making a much bigger order next week. Already the menu for next week is different and I can’t wait to try. The only thing is… they change their menu every week, but I really want the bourginon and macaroni cheese again! How long will I have to wait? And when they are on the menu again I will have to order so many. I think I am just wowed - can’t wait for my next order. Oh and also website is really easy to navigate and choose your meals!

Should have reviewed earlier to counter the negative reviews. Been using meatless since they started their meal prep years ago! Absolutely love the meals and the variety meatless offer. Over the years we've been with them the meals have got bigger, more varied and more delicious. Have tried other meal preps and nothing compares to meatless. Thanks guys x

The food is absolutely delicious. Delivered on time fresh and cool. I feel like I'm eating restaurant quality in my own home. No fuss, no working out calories or nutritional values, its all done for you. A special find, Ill be ordering weekly, thanks meatless team, a triumph.

Amazing food and such good customer service! I’ve loved every meal and I hate coriander and they always leave it out of mine for me. If you’re vegan and busy these meals are a godsend

Honestly so surprised by some of these reviews. This is by far the best meal prep company I’ve tried. The food is fresh, arrives freezing cold, packaging is high quality. The menu changes every week so after 4 weeks I have yet to eat the same meal twice (which is also a con because they’re so good I want them again). Customer service spot on, I messaged them on IG and WhatsApp to give praise about the food and got a response within minutes. Best meals I’ve had so far - Nduja Lasagne, Beef Bourginon with cauliflower cheese, Dirty Rice and Teriyaki Chicken. But to be honest all have been a 9 or 10 out of 10

I've had one delivery so far and it was delicious. As a vegetarian, it's nice to not feel like an after-thought like you do for some of the other meal prep companies which cater more to meat eaters. I really love what your company is doing here and I would love to stay as a regular subscriber. But, there do need to be some improvements in user experience when navigating the subscription. It's unclear which days meals will be delivered, and how to choose meals within an existing subscription without accidentally starting a new one. I ordered 7 chef choice meals thinking there would be no meal repeats since it seems 9 distinct meals are available each week, but I did have repeats. I think it just needs to be made much clearer on the website: you will have x,y,z meals delivered on DD/mm/YY, click here to swap meals in and out. Click here to skip this delivery etc. I tried messaging customer service, but no response.

Meals are good. Generally no issues with deliveries or quality. Customer service is a bit iffy though and sometimes takes multiple emails to get a response.

AVOID. They did not contact me when my order was delivered, causing the meals to be left for hours at the concierge. I didn’t enjoy the meals & asked to cancel my subscription, which they confirmed, but they still charged me anyway and delivered meals without my knowledge. I didn’t expect meals to be delivered and again did not receive any notification (even after asking repeatedly) & meals were again left with the concierge for days and went straight in the bin. They refuse to refund the wrongly delivered meals. £72.99 I am owed. They take advantage of customers. Do not recommend.

I was super excited for some prepped vegan meals and made an order for a split delivery, costing £82. The first delivery was sent out due to be delivered on a day which was 30'c. Despite the packaging and delivery instructions stating not to be returned to depot, it was. I spoke to the customer services at Meatless who informed me that the packaging will keep the meals fresh for 48hrs from leaving them, and guaranteed the delivery the next day. The next day it still was not delivered. My next package was due and that too was not delivered. 5 days after the original delivery date, I received a box of bashed up, open containers of food that had to go in the bin. Charlotte from Meatless apologised profusely and halted the second delivery, explaining they will resend the box fresh, with extra meals and a refund as an apology. I understand that delivery issues aren't their fault, and gave plenty of space for this start-up to rectify the issue. That was June 27th. Last email July 2nd. I've emailed weekly, then monthly both direct and to the main address, used their web chat and tried to call... But the website has removed their telephone number! 4 months has gone by and I haven't heard a single response, nor my deliveries, or a refund. £82 literally in the bin.

Lovely service and greatly appreciated I work practically 24/7 so this is a lifesaver for me I’m very impressed with the quality.

I subscribed to a weekly box called the "vegan protein bundle." When the first delivery arrived, I discovered that a couple of the meals had open plastic tops, causing spills onto the others. The two affected meals were inedible, and the residue made the remaining meals unappetising. The reheating instructions were vague and seemed unsafe, simply advising to "heat in the oven for a few minutes." I tried reheating one meal, which was supposed to be katsu curry with a panko-coated item, but it looked terrible—like a soggy airplane meal. I contacted the company to request compensation and to cancel my subscription. They replied with an offer to send me extra meals, but I expressed my discomfort with their food. My order consisted of 14 meals scheduled for delivery on Tuesdays and Thursdays, costing £95.99. The first delivery contained 7 meals, 2 of which were inedible, and I canceled my subscription on the same day (Tuesday) before they could prepare the next batch. I specifically requested that they not send me any more food. I assume they received my email since I never received the second box of 7 meals or the extra meals they offered to replace the damaged ones. However, I did not receive any follow-up email to confirm this or to discuss a refund, partial or otherwise. Ultimately, I spent £95.99 on 5 questionable microwave meals, which was a complete waste of money. I strongly advise against using this company!

Fast delivery Easy to use website Easy ordering Great food choice

No delivery information and supposed to have arrived today No reply when asked

Had a mixed experience with these meals. Loved the lasagne and the biscoff pancakes, dirty rice and beef teriyaki were ok. The biscoff overnight oats were so thick I could barely finish them, a bit nauseating. Also the oats looked nothing like the image on the website. I would order again but couldn't be confident I would enjoy everything

Had really high hopes but was very disappointed. Ordered x2 of 5 meals for me & my partner to try for a week before subscribing & thank god I did. First meal was 'Beef' Bourguignon - the root vegetable mash was lovely, and the sauce & mushrooms were nice but the 'beef' was awful - chewy and slimey texture with almost a burnt taste (a fake 'smokey' taste I'm guessing?). We had to pick the 'beef' out and threw it away. Next Satay Chkn - this was extremely dry & bland, full of raw red onion for some reason, the only nice part was the papaya salad which unfortunately you only get a spoonful of in a tiny pot. After that was the Black Bean 'Beef' - this was our favourite, really nice, flavourful and the 'beef' element was much nicer than what was in the Bourguignon - not sure why they wouldn't just use this in all their 'beef' dishes? Then we had the Kung Po Chkn - like the previous chkn dish this was very dry and bland, the only nice part was the 'slaw but again you only get a spoonful in a tiny pot. Last was the Meatless Tacos - these tasted nice but again were so dry, it could have used a salsa. It did come with a tiny pot of guacamole but one of them had 2 chunks of unripe avocado with bits of the stone/pip attached! Not even sure how that's possible. It came with potato wedges which tasted nice but the larger ones were undercooked and hard. Overall that means only 1 in 5 of the meals were actually enjoyable, so unfortunately I won't be subscribing. All I can assume is that as they are trying to keep the meals healthy and within a certain calorie/fat ratio, that they are unfortunately sacrificing flavour & sauces. I suppose if you just want something quick, convenient & low calorie then you might enjoy these.