Review summary

Maya Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

A
Works like a charm

Used Maya mobile a couple of times during family holidays. Easy to setup and works like a charm.

E
Family trip to Germany

Family trip to Germany, Czech Republic and Austria over 10 days. Rode LOTS of trains in our cicular loop from Munich north. Service was great on all 4 devices. Did alittle prep ahead of time on YouTube videos to get comfortable with settings on Google & Samsung phones. Will DEFINITELY use them again on next.trip!

M
Good bang for your buck

Good bang for your buck. Just a bit more complicated to install on android. Other than that worked really well.

S
👍👍👍👍

Easy to install and activate. Customer service very knowledgeable and professional.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

maya.net

All reviews

1,000 total • Write a review

Showing 11 - 20 of 996 reviews
S
1 out of 5 stars

Schlechtes Internet in Südostasien

Das Internet ist sowohl in Vietnam als auch in Malaysia langsamer als lokale Anbieter. Obwohl diese viel günstiger sind ( 10€ für einen Monat). In Indonesien hatte ich teilweise nur E-Netz, der Kundenservice hat eine Erstattung konsequent ausgeschlossen und nur Hilfe beim erneuerten eSIM konfigurieren angeboten. Meine Empfehlung, holt euch eine SIM vor Ort, günstiger und besseres Internet!

Date of experience: July 19, 2025

SI
5 out of 5 stars

Smooth e-sim with Max Area Coverage

I have used Maya e-Sims in Turkey and currently using in USA. i am having a great experience and timely customer support.

Date of experience: July 19, 2025

C
1 out of 5 stars

Questionable data and poor payment process

5 day/5GB of data plans (4 of them) purchased for 3 day stay in Cyprus. Maya claims that 3 of 4 plans used up all data within 36hrs. We were also charged for 6 plans up front. Refunded the one plan, still waiting for the other. They're quick to reply but also quick to deny. Buyer beware!

Date of experience: July 19, 2025

MS
4 out of 5 stars

great customer service

Had some coverage problems but the customer service was very helpful

Date of experience: July 19, 2025

M
5 out of 5 stars

Great Customer service

Quick and easy response

Date of experience: July 18, 2025

B
1 out of 5 stars

The e-sim never worked

The e-sim never worked. We were never able to get any service unless there was wifi available, and at that point, we don't need a Sim anyway. Please refund the cost.

Date of experience: July 18, 2025

Q

QQ

US

5 out of 5 stars

easy to setup

easy to setup, just worked as expected!

Date of experience: July 18, 2025

H
2 out of 5 stars

You’re a very expensive chip

You’re a very expensive chip. Won’t use again

Date of experience: July 18, 2025

Ov
5 out of 5 stars

Just WOW

What a service! I accidentally ordered two E-sims i did not want, and i had problems with getting in my account. After emailing their support-email, i got an answer in 10 minutes! They helped me a lot and in 30 minutes i had my money back and i was able to get in my account again. I'm using Maya for two years now and it never disappointed! It could be a bit easier to install the e-sim (for a computer illiterate like me) but thats a small price im definitely willing to pay for the amazing service.

Date of experience: July 18, 2025

5 out of 5 stars

Highly recommend

Easy to install and took some time to activate but it was still fast. Data speed is also great!

Date of experience: July 18, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.