Review summary

Mary Monson Solicitors | Criminal Defence Law Firm is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.

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Superb Law Firm, Excellentand Professional Solicitors

Mary Monson Solicitors – Outstanding Legal Service I had an excellent experience with Mary Monson Solicitors. From start to finish, the support I received was truly superb. Special thanks to Ms. Jamie Dickson and Mr. Robert Bailey for their professionalism, dedication, and respectful approach throughout my legal matter. They handled my case with care, clarity, and expertise, and I couldn’t be more pleased with the amazing service and outstanding result. If you're facing any legal issues, I highly recommend this firm for their exceptional commitment and support.

5 Star Matthew/Jamie/Alex Highly recommend

My experience dealing with Matthew Jamie and Alex was fantastic from day 1 they supported me all the way with regular phone calls and emails made me feel so much more comfortable through the whole experience and kept me up to date regularly they supported me through every appearance i had even to the local police stations i cannot rate this company high enough took a massive weight of mine and my families shoulders very professional company

OK
Solicitor review.

Great quality soliciting. Never met a firm that communicates as quickly and as promptly as Mary Monson. Special thanks to Mr Joseph Monson, Mr Matthew Walsh and Mr Nick Ives for their attention and efforts in resolving my matter.

e respect and kindness we were given…

The respect and kindness we were given by all the staff were outstanding. There were times when we were overwhelmed with questions and legal issues,but Kara Mills was always there to answer whatever questions we had.She was the voice of reason and reassurance in the most difficult time. Both Kara and Tom were so professional and knew the legal answers which were needed for the issues in our case.They were the best choice we made to guide ,reassure and give us there excellent professional services at most difficult and emotional time ,we will be forever grateful.

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All reviews

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Showing 61 - 70 of 996 reviews
GH
5 out of 5 stars

Was so friendly.They really went above…

Was so friendly.They really went above and beyond to make sure I was satisfied. I can't recommend them enough!” – Gary

Date of experience: September 24, 2024

JC
5 out of 5 stars

Fantastic service from Thomas and…

Fantastic service from Thomas and Nicola. Advised us well, stayed in touch throughout.Highly recommend.

Date of experience: September 24, 2024

JL
5 out of 5 stars

Thomas O Brien was a massive help he…

Thomas O Brien was a massive help he did brilliant in informing me / advising me and keeping up to date with the law that was in front of me. Brilliant outcome overall 10/10 was very pleased with Mary Monson solicitors it’s good to know theee is people that help you in bad situations and false accusations 👌

Date of experience: September 22, 2024

OA
1 out of 5 stars

AVOID. Disgraceful firm and principle solicitor - Mr Liam Kotrie-Monson

AVOID. Disgraceful firm and principle solicitor - Mr Liam Kotrie-Monson - who's conduct I am in the process of logging a formal complaint about, and reporting to the ombudsman. Liam Kotrie-Monson worked with prosecution to agree a plea without my consent. He outright lied in documentation produced by the firm - in my case claiming I refused to provide a telephone number in court. He was disrespectful to me, the usher, and the judge. Quotes include 'he is just an usher', 'do you want me to represent you?', 'do you know who I am?', 'check me out on the BBC.', 'don't patronise me'. Liam Kotrie-Monson also communicated that he would stop representing me moments before having to appear in court. He also communicated that the firm would stop representing me if I reported his behaviour and logged a formal complaint. Liam Kotrie-Monson broke client confidentiality; he disclosed my private health information and shared details of another client's case and plea with me. This firm uses social media and telecommunications platforms to legitimise and build a positive public image of themselves.

Date of experience: September 12, 2024

GC
5 out of 5 stars

Tough experience made easier by kind, empathetic people.

I was arrested in early 2024 and after 6 months I was given NFA and my property was returned. I had no previous interactions with the police and was clueless about how the criminal justice system works. Initially, I called 10+ solicitors to ask for help and only 1 listened to me without interruption, encouraged me to research other solicitors before committing and told me that my life wasn’t over whatever the outcome. For that I will always be indebted to Nick Ives. Nick is generous with his time, kind and empathetic and explains everything clearly and succinctly. Throughout my case Nick was happy to take calls when I asked him, would reply to emails in a timely manner and generally made me feel a little more at ease when my head was turning day after day. I know that my case was resolved relatively quickly and if someone is in a similar position for a long time, having Nick on your side will help calm and centre your mind. This process will weigh heavily on you day after day whether you realise it or not and that is why I was very fortunate to have Molly Lafferty as my paralegal, aiding Nick. Molly has a professional and kind manner. She never made me feel judged or worried and would always answer my questions/respond to me quickly. Additionally if Molly didn’t know the answer she would consult Nick rather than bat away my concerns. I am very grateful to have had Molly supporting me throughout this ordeal. I would also like to mention the reception staff at MMS Manchester, specifically Danielle. I felt they were always polite and eager to help you find who you needed quickly. Overall, MMS never tried to pull the wool over my eyes, treated me with respect, empathy and kindness and I would recommend them to anyone in a similar position.

Date of experience: September 11, 2024

a
5 out of 5 stars

Brilliant service they walk you through…

Brilliant service they walk you through every step of the process with great results.

Date of experience: September 9, 2024

g

gj

US

5 out of 5 stars

Great experience!

Alex has been really helpful in guiding us through our case. He has been really proactive and great at communication as well as fast paced decision making. Cannot recommend enough!

Date of experience: September 6, 2024

K
5 out of 5 stars

I have a lots of question and…

I have a lots of question and misunanderstanding with my situation around me, but Matthew solisitor tell me what I can do, been honest patient friendly and really understanding. Thank you your help.take care

Date of experience: August 14, 2024

C
5 out of 5 stars

Excellent service provided by both…

Excellent service provided by both Jamie Dickson and Lucy McWilliam in my pre-charge defence. The professional approach to my case was exactly what was needed due to the sensitivity and seriousness of the historical allegation made against me. Non judgemental and supportive throughout. Highly recommended

Date of experience: August 13, 2024

C
5 out of 5 stars

Service, First Class, Professional, Kind, Caring, Considerate.

We found ourselves in a very unprecedented situation, we were innocent of the wrongdoing that had been brought to our table. We were only investigated, but nevertheless this is a very daunting situation and procedure to endure. We worked with Nick Ives from Mary Monson Solicitors, the service has been second to none, absolutely first class, extremely professional, kind, caring and so considerate. The service and advice we received from Nick we have never experienced before in any legal capacity. Please do not hesitate to on board with Nick, Joseph or any of the team. We feel so blessed with the choice that we made; it made our journey through this daunting experience so much easier to deal with. The truth prevailed. The Best!

Date of experience: August 12, 2024

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