Always helpful!
Will is always helpful when any issue occurs with our letting. Would highly recommend him and the team for any tennants looking to let.
Last reviewed 10 months ago
10 months ago
I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in... See more
Will is always helpful when any issue occurs with our letting. Would highly recommend him and the team for any tennants looking to let.
Jordann Webb at Marsh & Parsons managed very quickly efficiently the gas Certificate renewal at my property
Ash Hutchings from the Head Branch of M&P was super helpful in a Change of Occupancy process I was doing. There were many delays in the process for various different reasons and Ash made it his mission to keep the process moving quickly, understanding my frustrations and doing everything he could to make the situation as easy as it could be. Thanks so much Ash!
My contact person in solving my dispute with my ex tenant was Mr Abdullah Leghari. He was very good at communication and keeping me informed about the progress of my case which wasn’t easy to solve. He is very patient ; polite; calm; composed and VERY efficient. He didn’t give up and managed to solve the problem perfectly after not easy negotiation between myself and the client. I am very happy with his help! Thank you.
dealt w Caroline and James team in south kensington branch on purchase still on going but so far extremely happy with their knowledge , promptness and professionalism. Their quality of service is unmatched compared any other agencies that i have dealt with. Definitely will recommend them to anyone.
Marsh and Parsons have done a stellar job managing our rental property over many years. Phoebe has been attentive and efficient and handled all issues that have arisen.
They've been very efficient and helpful every time I've needed them. Would recommend.
Ellie Hodkinson was professional, helpful and really added value to the whole renegotiation/lease renewal process. A great brand ambassador for Marsh and Parsons and delighted to have had her support and guidance during this period - especially as she did all the hard work with the discussions with the tenants and keeping me up to date and informed.
Very prompt responses and our concern was resolved in merely a matter of hours. Phoebe has been great over the years and has assisted with various matters with the utmost professionalism and timely responses.
Jordann was very helpful, quick and responsive and kind! Thank you Jordann!
Abdullah was very good at mediating between the tenant and the landlord on some maintenance work and make sure everything was done in time and efficiently
Jordann was very helpful throughout the whole tenancy, managing our flat! Also helped us a lot regarding our references! Thank you!
Derbhla was an amazing property manager to me whilst I was living in a property managed by M&P. She responded to requests quickly and was very accommodating to help wherever she could, going above and beyond at times. Would recommend M&P and Derbhla highly and had a great experience with them.
Cameron is a new property manager for me and so far been great at responding quickly and resolving the issues. I am very impressed and wanted to thank for all the efforts!
My property manager is amazing and super reliable! I’ve been really happy working with marsh & parsons honestly.
Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.
Dear Marsh & Parsons Team, I am writing to express my sincere appreciation for the exceptional service provided by Charles, one of your esteemed team members. His attention to detail, professionalism, and customer-centric approach truly stood out. Charles' commitment to ensuring my satisfaction made me feel like a valued customer throughout the entire process. I am so impressed with Charles' service that I have already recommended him to friends. His expertise and friendly demeanor make him an asset to Marsh & Parsons. In a market where personalized service is crucial, Charles' outstanding performance reflects positively on your agency. Thank you for maintaining such high standards, and I look forward to future interactions.
Cameron M has been looking after our property for a few months now and he's been great at keeping on top of the recent work needed on the property and making sure the work gets done in a timely manner. We've had bad experiences in the past with some property managers, but Cameron has really put in a lot of time and effort to help us with our issues.
I came back to M&P a couple of years ago after being with other London agents. I worked with both sales and letting teams. They have gone beyond what is asked of them, reducing my workload and providing peace of mind.
Very good service. Sold our flat when their nearby competitors had failed. (Willesden Green branch.)
Based on analysis of 33 reviews rated 1-2 stars for Marsh & Parsons Estate Agents
“I went specifically to see a flat in W3 last Saturday because of the garden”
“The communication from this company varies from laidback to the point of ignorance, through lacklustre, to downright...”
“I sent the contrasting photos to the agent but no response”
“Goods were delivered and despite chasing for for payment by email and telephone, no courtesy of a reply was received...”
“Tenants are left to manage their own follow-ups and re-explain issues to new staff, resulting in repeated miscommunic...”
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Marsh & Parsons Estate Agents is a leading property services provider based in London, specializing in residential sales, lettings, and property management. Established in 1856, the company has built a strong reputation for its expertise in the London real estate market. Marsh & Parsons offers a comprehensive range of services tailored to meet the needs of homeowners, investors, and tenants, ensuring a seamless experience throughout the property transaction process. The company's target customers include individuals looking to buy or rent residential properties, as well as landlords seeking professional management services for their investment properties. With multiple branches across various London neighborhoods, Marsh & Parsons is well-positioned to assist clients with local market knowledge and personalized service. Their commitment to customer satisfaction and extensive industry experience makes them a trusted choice for property-related needs in the capital.
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Marsh & Parsons Estate Agents generally receives positive feedback, with many reviewers praising the helpfulness and professionalism of their staff. Customers frequently highlight the quick response times and efficient service, noting that agents like Angelo Mulholland and Roksana provide outstanding support throughout the buying, selling, or renting process. However, some consumers express frustration regarding the property selection, mentioning that agents often present options outside their specified budgets or preferences. Despite these criticisms, the overall sentiment remains favorable, with many people recommending Marsh & Parsons for their attentive service and effective property management. Overall, the company is viewed positively, though there are areas for improvement in aligning property offerings with client needs.
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