Doesn't work properly sometimes 😕
Doesn't work properly sometimes 😕
4.1
Great
594 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Lyca Mobile PT receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Top up happen automatically
Top up happen automatically . Though i already off the auto renew. This is robbery .
O tarifário é apenas para "agarrar"…
O tarifário é apenas para "agarrar" clientes, depois tudo é complicado... O chat vitual não resolve, o atendimento telefónico demora dezenas de minutos,... Os dados são péssimos! Onde os outros operadores têm 5G a Lyca Mobile tem 2G e GPRS... Por isso, não interessa ter 20GB...50GB... porque não consegues usar... enfim, só tenho pena ter colocado a crédito 60€ na conta (para reaver o dinheiro tens de fazer requerimento e esperar pelo menos 7 dias...), senão já tinha deixado a Lyca Mobile há vários meses... Só estou à espera de gastar o dinheiro da conta para passar o número para outro operador.
Network is very poor
Network is very poor
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
lycamobile.pt
All reviews
594 total • Write a review
Showing 11 - 20 of 590 reviews
E
Emiliano
US
No hotspot e información clara
No funciona el hotspot y en el sitio web, no está claro ni en lugar fácil de encontrar que esta funcionalidad fue bloqueada. Me indicaron por el chat que no se podía para evitar congestión de la red. Le pedí la devolución de mi dinero y me indicó que había usando 250 MB de 100GB (los que me gasté investigando cual era el motivo por el cual no me funcionaba el hotspot) y se negaron a devolverme el dinero. Apenas 2-3 horas use el servicio y no me sirvió, lo quería para poder trabajar.
Date of experience: July 14, 2025
JO
The connection is often lost and I…
The connection is often lost and I cannot hotspot from my plan which was my main use of the lyca
Date of experience: July 14, 2025
DD
Jenny i really to love to talk to…
Jenny i really to love to talk to jenny. . She is very kind. I give to her 1000 star
Date of experience: July 14, 2025
MN
This is the one of the best mobile…
This is the one of the best mobile network company in Portugal.
Date of experience: July 14, 2025
AV
very good and effective
very good and effective
Date of experience: July 13, 2025
VT
Registo para Acesso a internet…
Registo para Acesso a internet extremamente confuso, não consegui até hoje,
Date of experience: July 12, 2025
GS
Internet fraca
É muito bom ter Internet móvel mas essa está sempre a falhar, em alguns lugares que estou sempre acontece de ficar sem net por alguns minutos infelizmente isto não agrada a ninguém.
Date of experience: July 12, 2025
JE
Withdraw
Why you have withdraw twice 10 € to pay my package? And my package is only 10€ month!
Date of experience: July 11, 2025
ST
ഇൻ്റർനെറ്റ് ശരിയായ രീതിയിൽ വർക്ക് ചെയ്യുന്നില്ല
ഇൻ്റർനെറ്റ് ശരിയായ രീതിയിൽ വർക്ക് ചെയ്യുന്നില്ല
Date of experience: July 11, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.