Edmund was a big help in assisting me…
Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.
4.4
Great
235 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
It was a bit of a struggle to get…
It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.
My guy Edmund was very pleasant to…
My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store
I want to highlight the excellent…
I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
lyca-mobile.no
All reviews
235 total • Write a review
Showing 71 - 80 of 231 reviews
AK
Live agent
I was talk with your live agent on chat and she is amazing and really helpful I want to recommend her, the ID of her is 30021
Date of experience: February 23, 2024
AN
Very nice and experience (Lina)
Very nice and experience (Lina)
Date of experience: February 20, 2024
L
Lukasz
US
Never again!
On Friday 16.02 Lyca suddenly stopped working.The only thing Call Center said is "we are sorry, maybe on Monday it will be fixed". On Monday after couple of calls (not easy to call them) they said: "we are sorry, we dont know how to solve the issue". Im more than 3 days without the phone service. They are migrating from Telia to Telenor but they absolutely dont care about customers. Not even sms warning about expected unavailabilty of service. LYCA NORWAY IS THE WORST MOBILE SERVICE IN EUROPE. AVOID!!!
Date of experience: February 19, 2024
SO
problem solved with live chat
live chat was way easier then being on call and way quicker. Thanks to MS.JAENA 38627 my problem was solved and i am very satisfied with the service that was provided.
Date of experience: February 16, 2024
OS
I really appreciate for helping me to…
I really appreciate for helping me to manually set up my internet. Thank you very much MIguel.
Date of experience: February 15, 2024
A
AB
US
Excellent phone support getting set up!
I had been struggling on my own for two days to set up an eSIM. I am visiting Norway for a few months, so I do not have a local ID card. Their website is OK, but didn't solve my problem. I finally managed to get through to a human on their helpline (option 6: "promotions"). Super friendly and effective agent (Romero). Thanks!
Date of experience: February 15, 2024
RE
Thanks for guiding me to register my…
Thanks for guiding me to register my sim card to the website. Miguel was great and professional. Such a big help. 😊 Thank you very much Miguel
Date of experience: February 15, 2024
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