Review summary

Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Edmund was a big help in assisting me…

Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.

I
It was a bit of a struggle to get…

It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.

My guy Edmund was very pleasant to…

My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store

I want to highlight the excellent…

I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!

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All reviews

235 total • Write a review

Showing 41 - 50 of 231 reviews
TH
5 out of 5 stars

Exelent help from Edmund in Lyca

Exelent help from Edmund in Lyca. Resolved a problem regarding internet data on my phone.

Date of experience: December 30, 2024

JK
5 out of 5 stars

Thank you Edmond for helping me.

Thank you Edmond for helping me. Good customer service.

Date of experience: December 27, 2024

MM
5 out of 5 stars

lyca mobile very good customer service…

lyca mobile very good customer service when I spoke to Edmund on the phone.

Date of experience: December 18, 2024

AS
5 out of 5 stars

Aurelian review

I was in contact with Marianne from Customer Service and everything went OK, by e-mail, on the afternoon I will activate a package. I think this is a must to receive calls?

Date of experience: December 11, 2024

HG
5 out of 5 stars

Good customer service

The customer support executive Edmond was knowledgeable, polite and solved the issue. Thumbs up

Date of experience: December 10, 2024

NY
5 out of 5 stars

That was a perfect service by Edmond.

That was a perfect service by Edmond.

Date of experience: December 5, 2024

R
5 out of 5 stars

Edmond

Edmond is not bad. He is patient when answering questions.

Date of experience: December 5, 2024

SP
5 out of 5 stars

Connected with Edmond today for…

Connected with Edmond today for deactivating an auto bundle. He was very informative and helped me quickly. He is great with talking.

Date of experience: November 29, 2024

HL
5 out of 5 stars

It’s was such an excellent service from…

It’s was such an excellent service from Edmond,a Lyca Mobile customer representative.he was resourceful and excellent.

Date of experience: November 28, 2024

J
5 out of 5 stars

Var først usikker på om jeg kom til å…

Var først usikker på om jeg kom til å få hjelpen jeg trengte men kontakten med kundeservice var topp og alt gikk som jeg ønsket!

Date of experience: November 25, 2024

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