Loop Mobile

4.038805970149253 out of 5 stars
4.0
Great335 reviews

TrustScore

4.0
4.038805970149253 out of 5 stars
Great
5 out of 5 stars
227
4 out of 5 stars
27
3 out of 5 stars
12
2 out of 5 stars
5
1 out of 5 stars
64
335 reviews in total

Review summary

Loop Mobile receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I could not be happier with the product…

I could not be happier with the product and the process.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good product, higher quality as expected.

Good product, easy to purchase, competitive price, timely delivered, good payments options.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent experience as always

Excellent experience as always! The product I purchased is AAA quality, exactly as described. Super fast delivery — it a...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great phone

Great phone, takes amazing photos and has a great charge! Totally recommend!

0
0
🔥 High engagement

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Bernd Simon
Bernd Simon
1 reviews
about 4 years ago
1 out of 5 stars

Vorsicht!

Vorsicht! Ich bestellte mir ein iMac Late 2015 mit deutscher Tastatur und wunderte mich wie Loop Mobile diese Geräte so billig anbieten kann. Das Gerät kam dann auch sehr schnell. Dennoch mit französischer Tastatur (nicht Original). Bei einrichten war der Mac auf italienisch eingestellt und konnte bei der Installation nicht auf deutsch geändert werden. Beim überprüfen des erhaltenen Produkts stellte sich raus, dass ich ein mid 2014 Mac bekommen hab der preislich weit unter dem Wert lag den ich bezahlt habe. Jede Kontaktaufnahme scheiterte. Leider ist bei manchen Apple Produkten nicht ersichtlich, ob man das richtige bekommen hat, da die zb Macs alle gleich aussehen. Scheinbar versucht Loop alte Produkte an Unwissende teuer zu verkaufen. Überprüft eure Produkte beim Erhalt!

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Liwen Lin
Liwen Lin
1 reviews
about 4 years ago
5 out of 5 stars

great service, great experience

so i bought an iphone xs max from loop mobile. unfortunately, all cameras did not work after 6 months. after contact with loop mobile, a new iphone xs max is dispatched to replace my previous one. anyway, a reliable merchant. deserve to visit more.

Helpful?
about 4 years ago
1 out of 5 stars

Disappointed

Disappointed, I was directed to their site based upon a Google ad. Regarding iPhone eight Verizon ready phones. The listing on their page made no mention of the phone being only t-mobile Compatible. I put in A refund request and have yet to hear anything in five days. I expect better.

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about 4 years ago
5 out of 5 stars

Loopy over Loop

Love loop, their people, everything. Had what I needed in 2 days…on Maui! Thanks again!

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about 4 years ago
5 out of 5 stars

Excellent product and speedy delivery

Excellent product and speedy delivery

Helpful?
about 4 years ago
5 out of 5 stars

Apple watch s3

Amazing product, still in great condition and came pretty fast.

Helpful?
over 4 years ago
1 out of 5 stars

Heating up a lot want to return

Heating up a lot want to return

Helpful?
DJ
DJ
1 reviews
over 4 years ago
5 out of 5 stars

Excellent service

Excellent service , I ordered a iPhone XR good condition , and it came in 18 hours. No trouble with the phone, IT CAME WITH 99% battery health. Will definitely buy from here in the future!

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Ty lo
Ty lo
1 reviews
over 4 years ago
1 out of 5 stars

I will never buy from loop mobile ever…

I will never buy from loop mobile ever again. I bought a pristine phone and they sent me a scratched up phone! Not once but Two times! I tried calling and emailing them and have no response back

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dn
dn
1 reviews
over 4 years ago
5 out of 5 stars

fast shipping i phone was in excellent…

fast shipping i phone was in excellent condition at a good price

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Rich Shirilla
Rich Shirilla
1 reviews
over 4 years ago
1 out of 5 stars

Loop mobile makes it right

I’ve been attempting to return an Apple Watch and I can’t get anyone to answer my emails….. I initially received an email asking for my order number. I responded with the number and haven’t heard anything for a week. Update 6/20/21 Loop Mobile corrected the situation promptly…….. once we made contact they were professional and helpful with my return….. I would use this company again in the future.

Helpful?
Vanessa K
Vanessa K
1 reviews
over 4 years ago
1 out of 5 stars

Nada

I am looking forward to updating this review. For now, I have only a meaningless tracking number, not the phone I ordered. According to the email I received the day after my purchase, my phone should have been delivered six days ago, but the tracking number still says "shipment information sent to FedEx." I submitted a support request yesterday. I've gotten lots of communication from them: the tracking number a few times, several coupon codes, and now an email from TrustPilot asking about my experience. But I haven't gotten the item I ordered or a reply to my inquiry about it.

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Tom Smith
Tom Smith
1 reviews
over 4 years ago
5 out of 5 stars

Perfect

Perfect - bought an Apple Watch series 4 - looked brand new

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Troy Cordes
Troy Cordes
1 reviews
over 4 years ago
1 out of 5 stars

The phone I got was not unlocked as advertised

The phone I got was not unlocked and they never sent me a package to return it like they said they would. I want my money back.

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danny guille
danny guille
1 reviews
over 4 years ago
5 out of 5 stars

Very good !!

Teléfono en muy buenas condiciones coincide con la descripción del grado

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Authentic, Reliable, very happy with my purchase

Authentic amazing phone, very happy and satisfied with it. Thank you!

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Paige Arms
Paige Arms
1 reviews
over 4 years ago
5 out of 5 stars

Great quality and saves you tons of money!

I got an iPhone 8 for half their original cost and was in amazing condition! It came with a charger and a warranty in case I wasn’t happy with the phone I received.

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TAYO IDOWU
TAYO IDOWU
1 reviews
over 4 years ago
5 out of 5 stars

Good follow up

Reacted promptly to issues. Adequate support.

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Brett Sasson
Brett Sasson
1 reviews
over 4 years ago
5 out of 5 stars

Arrived in perfect condition

Thank you for working with me and I am happy with my new iphone 11 pro max, arrived in perfect condition

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Robert H.
Robert H.
1 reviews
over 4 years ago
3 out of 5 stars

The first phone sent had screen damage

The first phone sent had screen damage. This was not the end of the world but it was frustrating trying to contact customer support. Only a foreign phone number on the website and no email response for several days. I also stated that I wanted a replacement phone but still had to wait for a refund and reorder myself. Eventually another phone was sent but there definitely have room for improvement. The phone was a mother's day present but ended up being 10 days late. Later the company did follow up and offer me a $20 refund for my inconvenience which was nice.

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