Loop Mobile

4.038805970149253 out of 5 stars
4.0
Great335 reviews

TrustScore

4.0
4.038805970149253 out of 5 stars
Great
5 out of 5 stars
227
4 out of 5 stars
27
3 out of 5 stars
12
2 out of 5 stars
5
1 out of 5 stars
64
335 reviews in total

Review summary

Loop Mobile receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I could not be happier with the product…

I could not be happier with the product and the process.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good product, higher quality as expected.

Good product, easy to purchase, competitive price, timely delivered, good payments options.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent experience as always

Excellent experience as always! The product I purchased is AAA quality, exactly as described. Super fast delivery — it a...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great phone

Great phone, takes amazing photos and has a great charge! Totally recommend!

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Justin G
Justin G
1 reviews
over 4 years ago
5 out of 5 stars

Highly recommend going with Loop…

Highly recommend going with Loop Mobile. Appreciated the fact that they have the option to purchase phones with a guaranteed battery life of 95% or better.

Helpful?
BB
BB
1 reviews
over 4 years ago
5 out of 5 stars

Fast & easy transaction! 2 day delivery.

Fast & easy transaction! 2 day delivery.

Helpful?
Franceen Levy
Franceen Levy
1 reviews
over 4 years ago
5 out of 5 stars

Phone is like new

Phone is like knew

Helpful?
Jeff
Jeff
1 reviews
over 4 years ago
5 out of 5 stars

Got a new phone for my mom

Got a new phone for my mom. Good battery, quick delivery and good price.

Helpful?
over 4 years ago
5 out of 5 stars

iPhone 11 Pro Max

iPhone 11 Pro Max I received was pristine condition. So far all good. Will definitely purchase another phone from Loop again.

Helpful?
Ericka Warren
Ericka Warren
1 reviews
over 4 years ago
5 out of 5 stars

Simple order process and quickly…

Simple order process and quickly received the phone. Great job!

Helpful?
over 4 years ago
1 out of 5 stars

No customer service or support

No customer service or support I’ve been trying to make a return for over a week and all I get is generic automated email responses saying customer service will respond in 48 hours but it’s been a week and no one has gotten back to me yet.

Helpful?
Nique
Nique
1 reviews
over 4 years ago
5 out of 5 stars

iPhone 11 Pro Max marvelous 🙏🏾

iPhone 11 Pro Max marvelous 🙏🏾

Helpful?
Les+Seyforth
Les+Seyforth
1 reviews
over 4 years ago
5 out of 5 stars

Excellent phone

Excellent phone. You would not know it isn’t brand new. Shipping was slightly slow, it was a day later than I figured, but everything is great.

Helpful?
over 4 years ago
5 out of 5 stars

El celular llego en perfectas…

El celular llego en perfectas condiciones con 98% de batería sin rayas 100% recomendable

Helpful?
over 4 years ago
5 out of 5 stars

I need to unlock the iPhone 8 that I…

I need to unlock the iPhone 8 that I got from you please let me know the password or code so my server can connect Thank you!

Helpful?
over 4 years ago
5 out of 5 stars

Looks like brand new phone

Looks like brand new phone. My daughter very happy.

Helpful?
Candice
Candice
1 reviews
over 4 years ago
5 out of 5 stars

My daughter loves it!

My daughter loves it!

Helpful?
J.
J.
1 reviews
over 4 years ago
3 out of 5 stars

Not the best but not the worst

Pros: screen and back looks great, one week in no issues with the phone, new charging cable, competitive pricing, great website/interface, great correspondence with shipping updates. Cons: The phone was very dirty, wall adaptor was disgustingly dirty with visible hair, dirt, and burn marks. Conclusion: For paying the premium for “Pristine” I expected the phone to not have face grease on the screen, dirt and sludge blocking all the speaker ports, dirt in the ear speaker, and the wall adaptor to have burn marks on it. Overall I would probably buy from loop again-maybe.

Helpful?
over 4 years ago
5 out of 5 stars

Second purchase

I just ordered my second phone from Loop-Mobile and I am very satisfied with the product. The phones are reasonably priced and the condition was great. I would recommend to others.

Helpful?
over 4 years ago
1 out of 5 stars

Not recommended, poor customer service

I was sent a locked instead of an unlocked IPhone. Reaching customer service to return and replace the phone has been next to impossible. No customer service number and sloop does not return emails within 48 hours. So frustrating. My recommendation: Do not buy from them.

Helpful?
Brian Wilson
Brian Wilson
1 reviews
over 4 years ago
1 out of 5 stars

They sold me a LOCKED phone

They sold me a LOCKED phone! And they are not cooperating in getting that resolved. Note: they have no 800 or other number to call and just keep responding with cryptic emails.

Helpful?
Jagarius Bell
Jagarius Bell
1 reviews
over 4 years ago
1 out of 5 stars

Poor sent me a phone and is still…

Poor sent me a phone and is still locked I called the company that the seller of the phone they tell me they can’t unlock it till the original owner call them and unlock it when I don’t know the original owner I brought it threw loop iPhone 8

Helpful?
KRISTINE H.
KRISTINE H.
1 reviews
over 4 years ago
4 out of 5 stars

They delivered what was promised

They delivered what was promised. My only issue was the shipment required a signature, which I didn't know ahead of time. I had to create an alternate delivery address via FEDEX and pick the item up because I was not going to be home. Just an extra step but not ground shaking.

Helpful?
over 4 years ago
5 out of 5 stars

Excellent refurbished Iphone 8

Extremely delighted with purchase of Iphone8 for my grandaughter. It was in excellent condition, great price, great shipping and service, and it also included a warranty which was a bonus. Thank you Loop.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Loop Mobile

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.