Loop Mobile

4.038805970149253 out of 5 stars
4.0
Great335 reviews

TrustScore

4.0
4.038805970149253 out of 5 stars
Great
5 out of 5 stars
227
4 out of 5 stars
27
3 out of 5 stars
12
2 out of 5 stars
5
1 out of 5 stars
64
335 reviews in total

Review summary

Loop Mobile receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I could not be happier with the product…

I could not be happier with the product and the process.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good product, higher quality as expected.

Good product, easy to purchase, competitive price, timely delivered, good payments options.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent experience as always

Excellent experience as always! The product I purchased is AAA quality, exactly as described. Super fast delivery — it a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great phone

Great phone, takes amazing photos and has a great charge! Totally recommend!

0
0
🔥 High engagement

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Kl
Kl
1 reviews
over 3 years ago
5 out of 5 stars

Purchased an iPhone 12 in super good…

Purchased an iPhone 12 in super good condition. Delivery was fast and on time. The phone works great, no scratches at all. Works like a brand new phone. Thank you Loop Mobile for providing a great phone at a great price! Will definitely shop with you again in the future!

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luc besnier
luc besnier
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service, everything perfect 🤩

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Roberto Vega
Roberto Vega
1 reviews
over 3 years ago
4 out of 5 stars

Good buy at a great price

Good buy at a great price. Product was as advertised. Shipping was quick and easy.

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over 3 years ago
5 out of 5 stars

Great value and good shipping time

Great value and good shipping time. It came two days sooner than expected. The product is great and it works well, even though it is refurbished.

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Felicia
Felicia
1 reviews
over 3 years ago
2 out of 5 stars

Wrong computer delivered, customer service unreachable

UPDATE: I was finally able to reach someone via this email address - info [at] loopmobile.us - and get a return sorted out. About a week after shipping the return, I got confirmation of my refund. I guess I'd just say shop at your own risk here, and know that the customer service phone line is kind of a dead end. Will recommend Computer Overhauls again as a good and reputable small business with quick shipping and good service. -- Ordered a MacBook Air from Loop Mobile. After reading a handful of negative reviews about customer service, I figured the majority were positive and the price was right. It arrived in about 3 days, and when I opened it, not only was it packaged very loosely, it was not the computer I ordered. I immediately called the customer service line but countless attempts at different times of day have been answered by an automated "There are no agents available to take your call" message, and my email has gone unanswered for several days now. Luckily I did a payment plan, so only a portion of the cost is lost so far, but 3 additional payments are due to be drafted from my account for a computer I didn't order and don't want. I'm trying to return the one that was mistakenly delivered and just cancel my order for a refund, if someone will respond to me. For other customers, I'd recommend Backmarket (though they sell through there too, that's where I initially found them but prices were cheaper to order directly through the site) or Computer Overhauls instead.

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Miles Wilson
Miles Wilson
1 reviews
over 3 years ago
5 out of 5 stars

Ordered in good condition was really…

Ordered in good condition was really nice little to no scratches works perfectly

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ivkoni
ivkoni
1 reviews
over 3 years ago
5 out of 5 stars

Will definitely buy from loop mobile…

Will definitely buy from loop mobile again. Package was shipped right away and arrived in 2 days

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over 3 years ago
5 out of 5 stars

I ordered an Apple Watch

I ordered an Apple Watch, and OMG!!! They said it would be here on Thursday I ordered on Tuesday and my watch was at my house THE NEXT DAY! When I got my watch it was perfect!!! Exactly what I ordered and expected!!!! I will definitely be recommending Loop Mobile to others and I’m so happy I chose to order from them!!!!!!♥️ THANK YOU SO MUCH LOOP MOBILE

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Essam
Essam
1 reviews
over 3 years ago
1 out of 5 stars

Do not recommend

I would not recommend purchasing from this site. The device purchased was in bad condition and their customer service is not reachable.

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Rahul Ranjan
Rahul Ranjan
1 reviews
over 3 years ago
5 out of 5 stars

Very Good Product

I watched iPhone 4 in "Very Good" condition and it is very difficult to differentiate this product from a new one.

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Brenda
Brenda
1 reviews
over 3 years ago
4 out of 5 stars

Good product except for battery

Loop Mobile delivered a very good looking product, good working condition. I cannot see any visible signs of the watch being refurbished. My only complaint about the Apple Watch I purchased is that the battery doesn't fully charge but that is what the conditions are of the purchase. For an Apple Watch, a battery with 100% capability is a better fit for me.

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Sam
Sam
1 reviews
over 3 years ago
5 out of 5 stars

Amazing!!

I did a lot of looking around for a decently prices Apple Watch that I felt like would be of good quality. I either found watches that I felt like were too expensive for me or the sites had very bad reviews. Right when I was going to give up I ran into this site. I looked up previous customers reviews and they sold me. I was able to order what I was looking for and at a very reasonable price. When I got it from the delivery service I was blown away. It looked like a brand new watch, nobody would think that it was refurbished. So it looked good but I didn't know if the quality would match up. It did! Everything has been great. It charges to 100%, there were no flaws visually, and all of the features work perfectly. I am very happy that I found this site and made my purchase through them.

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over 3 years ago
5 out of 5 stars

Awesome service

Awesome service

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over 3 years ago
5 out of 5 stars

Loop never fails to slay ✨

Loop never fails to slay ✨

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Ugww John
Ugww John
1 reviews
over 3 years ago
4 out of 5 stars

I'm in love with the phone

I'm in love with the phone

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Angel Velez
Angel Velez
1 reviews
over 3 years ago
1 out of 5 stars

Purchase of MacBook Air (2020) “Excellent” Condition

Purchased a MacBook Air (2020) for Over 800$ for excellent condition. Turns out the screen has water damage, and the back of the MacBook has a big dent. Most definitely getting my money back, and never purchasing something from here again.

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Jac
Jac
1 reviews
over 3 years ago
5 out of 5 stars

great company

I had slight issue with communication (maybe they were lacking in staff) at start but at the end they were able to help with my issues and had been helpful. Will buy from site again!

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Sandra Brunet
Sandra Brunet
1 reviews
over 3 years ago
5 out of 5 stars

We had a

We had a. great experience. The watch was in perfect shape and we are very happy customers.

Helpful?
over 3 years ago
1 out of 5 stars

I got a phone that has hardware problem…

I got a phone that has hardware problem it is frustrating

Helpful?
over 3 years ago
5 out of 5 stars

Received MacBook Air on time

Received MacBook Air on time. Loop Mobile has been great. It took a bit to learn the differences between the MAC OS as I am an old 77 years Windows user. It came in with no scratches or damage I could see. I tested it after running the battery down below 20% and gave it a good charge. I used it most of the next day and installed MS Word, Excel and Power Point I had purchased. All I can say right now is this MacBook is super. So far i love it!

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