Installers were great
Salesman David was very pushy and got offended when I told him I needed a day to think about it. The entire meeting shifted when I initially told him no. Installers were great.

Last reviewed 11 months ago
11 months ago
I had the pleasure of working with Brian from Leaf Home Water Solutions to install a water filtration system in my home, and the experience was exceptional. Brian was punctual, professional, and extre... See more
Over a year ago
I have tried my best not to give a negative review but I honestly feel there is no other option now. Long story but here goes. We purchased our system two years ago. The salesman was very nice and con... See more
Over a year ago
Tyler was my installer and his helper was Austin. They did a great job and super nice. They are very professional and got the job done pretty fast and cleaned up.
Salesman David was very pushy and got offended when I told him I needed a day to think about it. The entire meeting shifted when I initially told him no. Installers were great.
I had a leak and they came out same day. Fixed the problem. Checked my system and took extra care to remove the water from my garage
We live in Sunset Beach, NC where we are known to have terrible dining water. I believe it to also have turned my highlighted hair yellow. Since installing our system, the RO (reverse osmosis) spicket has been running anywhere from 4 - 36 (under 50 is good). Our salesperson, CJ, has been wonderful. He explained things every step of the way and has checked in several times since the install. He takes pride in this company and ensures his customers are satisfied.
My sales rep was awesome. He was very knowledgeable. The installer was awesome as well. He did a great job with the installation. I would highly recommend this company to any of my friends and family that were in need of a whole house filtration system.
Good advertising and competitive pricing. Every person that I talked to from marketing, sales, scheduling and installation were very personable and very professional! After two days with this system the water smells good and taste great! Thanks again Leaf! Tom
The rep was knowledgeable and informative about their product. Low pressure sell. It seems to be a good product with a very good warranty. Time will tell.
Our service tech, Matthew Walker, was a hard worked, great at explaining the service he provided, and was efficient with the installation.
Thorough H2O testing. To the point what needed to be done. Scheduled install 2 days after sale. Installer very neat great work of art! More than happy to suggest the system. Week later all is as promised. Crystal clean...
Domenick, my sales rep, was personable and knowledgeable. He helped me choose the right system. The timing for the install got off to a bad start, but once the installer was here, he did an excellent job. So far, I’m very pleased with the results. No more hard water.
Good sales person and then next day installation.
Everyone was great to work with. The installer was so polite and did a great job. I still however don't notice my water being any different.
Pearlie and Vernon did a great job and they were very informative and easy to talk to.
Was referred to this company. Very knowledgeable of the product
My sales agent Marissa was great! She explained everything very well. My installer Duane was here the very next day and everything is up and running. The company is well run and I'm sure it will last me for years to come.
Great salesman. Very thorough. Installation was great. no one tested the water after the installation.
The salesman, Michael, took enough time to explain the product compared to the one I was using. He was not pushy, just honest and knowledgeable. The installer, Destin, was clean and very neat about his work. He also explained how the product worked and how to take care of it. Both people were exceptionally kind and friendly with goodwill. I would value these employees as very trustworthy.
Love the system, but it took 3 trips for the plumber to get under ground pipe to stop leaking. Hole is still not filled in due to wet weather.
Very happy with entire process from sales to instillation of a Leaf whole house water system. Everyone that I had contact with directly or via phone were pleasant, professional and thoroughly responded to my questions. Jeff from sales was very helpful providing the right information that helped me pick the system that met my needs. Matt and his son did an efficient job of instillation and complete explanation of function and scheduled maintenance.
Steve Powers was our installer and he did a fantastic job. Everything looked STRAK when he was done with the R/O system and the H20 filtration for the house. Everything was labeled and explained. So far, So good. Time will tell if they stand up to the solution.
Amazing customer service and great water! Adam was our representative. He was very helpful and knowledgeable about everything. He was very happy to answer all of our questions. Red installed our unit. He was very polite and was super quick with the installation. We will definitely be recommending leaf to people!
Based on analysis of 48 reviews rated 1-2 stars for Leaf Home Water Solutions
“Put this system in two yrs ago and was given a bunch of lies”
“We had the Leaf water system installed on November 7,2023 and we had problems as soon as April 2024, as the regenerat...”
“I have tried my best not to give a negative review but I honestly feel there is no other option now”
“We had the Leaf water system installed on November 7,2023 and we had problems as soon as April 2024, as the regenerat...”
“I called customer service on day 4 and told them I wanted the system removed and a refund”
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Leaf Home Water Solutions specializes in providing whole home water treatment systems designed to ensure safe and healthy water for families. The company focuses on creating custom-built solutions that enhance water quality by improving taste, odor, and clarity while reducing harmful contaminants. Their services include water softening systems, water filtration systems, and tailored solutions for well water, addressing a variety of common water issues. Targeting homeowners concerned about water quality, Leaf Home Water Solutions employs local water experts who conduct advanced digital testing to identify specific water problems. With over 250 possible combinations of solutions, the company aims to deliver personalized systems that meet the unique needs of each household, ensuring cleaner, better-tasting water throughout the home.
Leaf Home Water Solutions receives high praise for its professional installation services and effective water filtration systems, with many reviewers highlighting the expertise and punctuality of installers like Brian, Milton, and Tyler. Customers appreciate the clarity and taste of their water after installation, often noting the fair pricing and thorough explanations provided by sales representatives. However, there are significant concerns regarding reliability, with some consumers reporting issues shortly after installation, including leaks and ineffective system performance. A few reviewers express frustration over misleading sales practices and poor customer service experiences, leading to dissatisfaction.
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