Kits

Excellent customer service. I highly recommend buying with Kits. The quality is excellent and the prices are amazing

Dennis at Kits.ca just helped me pick out a replacement frame. The ones I’d purchased were a bit too big, and kits offered free return or replacement, no Qs asked! Dennis was knowledgeable, didn’t rush me, and had several suggestions that I hadn’t looked at before. I’m looking forward to my new frames arriving soon! Thank you Kits! Ive bought 4 pairs of glasses from you and each time my experience has been fantastic. Helps that they’re a real company, based in Canada.

Kits has fantastic customer service! Their prices are great, and the product is top notch. I have been telling all of my friends and family, and will definitely be a returning customer! Thanks Kits!!

Great style and quality frames. Customer service is also fabulous. I dealt with Tony B. who helped resolve a small issue with the lenses in my husband's glasses. The result was two new pairs of glasses at no extra charge. Very happy customer, and we'll buy from KITS again!

Helpful customer service! Looking forward to my glasses coming soon.

They’re amazing! My sister and i have seen getting glasses from them for a few years now and never let us down. They also have an amazing policy!

Easy to use website, explains information you need to enter clearly. Glasses came quickly, they are exactly what I expected. The prescription and tint are perfect, price was also PERFECT! Will be ordering more.

The quality of their glasses is great and styles are on trend. What makes them exceptional though is their customer service. If you have any issues, you can contact them and they will make it right! That is what happened for me after my latest purchase.

This company is awesome to deal with. Never purchase glasses anywhere else. 5 star all the way.

Good quality and value.

A lot of great style options and lens upgrades all at exceptional prices. Customer service is good and responsive as well.

I was very pleased with the build, fit and wide/distance vision of my new Larch frames and premium progressive lenses. I contacted Customer Service because the progressive focus seemed off. Adam from KITS replied quickly with a solution related to the optical center. I provided the additional info & received the corrected lenses and frames promptly at no additional charge. Thank you KITS!

The entire KITS experience is amazing! I have ordered my last three pairs of glasses from them. Their products are high quality with endless options. I did have a small issue with my lenses and the KITS team were professional and unbelievably helpful. The customer service was beyond anything I could have expected. Thank you KITS!

I am profoundly happy with the service I have received today from KITS customer service from two phone calls I made trying to place an order. Mike helped me understand an error I had with my "script. Mike gets a Gold Star from me ! I called back and Robert helped me actually place my order correctly. Robert gets 3 Gold Stars ! Yea KITS !!

I received a promo which allowed me to get prescription sunglasses. The service is good. Quality seems to be good as well.

The glasses I initially ordered didn’t work for me. The customer care team took time to listen and give a great solution to my problem. The glasses are great quality and a great price.

Kits has many great deals to choose from and friendly staff was very helpful in the process. The flagship store is stylish and easy to access.

Every second contact lense is torn or sitting uncomfortably in my eye. I've been wearing contacts for almost 15 years and never had this issue until I started using Kits. Will not be buying any more.

Kits is there for me

Thank you Kits for staying on top of your game ie great customer service, contacts and competitive prices.