Excellent communication and work by the…
Excellent communication and work by the team at Clitheroe,valuing,arranging viewings and negotiating sale on our property-always time to help advise and discuss-Well recommended

10 months ago
There is now a ninth access request so far this year this time for a house inspection. I can't work at my career/ job. Then as i'm tidying up for a house inspection they send me a a rent invoice even... See more
Excellent communication and work by the team at Clitheroe,valuing,arranging viewings and negotiating sale on our property-always time to help advise and discuss-Well recommended
Emily Bradley is a credit to your business. Whatever she gets paid, you should double it. She basically did my solicitors job for them as well as her own. If it wasn’t for her persistence, an it was left up to my solicitors I’d still be waiting to complete in the year 2050. Thanks for all your hardwork.
Led the sale expertly, with excellent communication throughout.
Top service. Lewis persevered with a long distance seller and tricky property. Enthusiastic, helpful and proactive all the way. Highly recommend.
Very helpful always kept me informed would highly recommend to anyone selling a property
Keenan’s Chorley branch recently sold a property for us and, though the whole process took longer than we had initially anticipated, Nicola, Abby and the team were polite,responsive and communicative throughout. Thank you
From the moment I spoke to Keenan's to the end of the sale every member of staff were wonderful Sam, Paul, Lauren and Kieran. I'm a widow so it was a bit overwhelming selling my home, but I honestly can say the experience I had from Keenan's, the service ,marketing, communication was impeccable. I'd recommend them to anyone selling their home.
Excellent service from Keenans Barnoldswick. Terri and Richard were flawless throughout the sale. We asked Keenans to act for us on Monday and the valuation was carried out the following day. Photography was quick and very good quality. Terri is very professional and pleasant, she kept us informed by text and email at every stage and for every viewing in advance even though we were not conducting the viewings ourselves. We accepted an offer on the first day of viewings so it cannot get better than this. Thank you Terri, you are an asset to Keenans.
First Class Service. A very professional company who gave us great service from start to finish. Thanks to all at Keenans!
Service and communication has been excellent from Jack and the Burnley branch. Thanks. S&J
All good from start to finish.
I have my property with Keenan's. I have found them to be fantastic. They listen to you, advice you in the best way possible. The staff are so friendly. They go the extra mile. Over the years I have dealt with many of Rochdale Estate Agents, and I have found Keenan's to be the very best by far. I would recommend them 100% every time. Nothing is too much trouble. Well done Keenan's.
Aaron has been super efficient throughout our property search process. Great communication, we always felt like we were fully kept in the loop and any questions we had were answered very quickly. Couldn’t recommend them enough so far they have been brilliant.
Everyone at the Burnley branch have been so lovely so far, from the first valuation appointment with Louis to the correspondence with the office which has been very friendly and helpful. Selling my house has been very smooth sailing so far. I didn't want to do my own viewings so Jack took control and the house was sold within a week.
very informative on all the properties viewed with consideration to all our requirements
Excellent service from all the team at Keenans. Always keeping us up to date with everything that’s going on. All very professional and very polite team. Chloe, Gemma, Jack, Louis you are all amazing, thank you all so much. Mr & Mrs Copeman.
I would strongly recommend Keenans in Burnley. Jack is a super friendly lad who came to value our house. He got the photographer to photograph the property promptly and got the house on the market as quickly as possible. We had ten booked viewings in the first week and three firm offers straight away with two of them over the asking price. The girls in the office keep us up to date with what’s going on and they are all so friendly.
Thanks to Terri and Richard for all their efforts on what was a difficult completion due to circumstances outwith their control. Great service from a special team. Home at last.. John
Emily and the team at Kenans are very knowledgeable and have been very helpful throughout the long and complex sale. Wonderful experience!!!
A well organised and helpful team at keenans. I was sent an email which matched my criteria of what I am looking for.I was given a viewing appointment pretty much straight away that week without any fussing. James was very helpful showing me around the property he was very polite and positive. Even though the property got sold for a higher price I was told I would still be sent new properties which matched my criteria.
Based on analysis of 66 reviews rated 1-2 stars for Keenans Estate Agents
“Never use Keenan’s awful service provided”
“The viewing team is really good and at the start they make you feel like buying from them is a good idea But once yo...”
“The estate agents at keenans were incompetent luddites who slowed down our process of buying a house immensely and al...”
“There is now a ninth access request so far this year this time for a house inspection”
“This proved stressful for us as the lack of communication was horrendous, couldn’t get hold of the branch manager aft...”
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Keenans Estate Agents is a prominent estate and letting agency based in Greater Manchester and East Lancashire, specializing in property sales and rentals. The company provides a comprehensive range of services including property valuations, buyer and seller support, and landlord assistance. Keenans aims to cater to a diverse clientele, including first-time homebuyers, seasoned investors, and renters seeking quality accommodation in the North West region. With a focus on delivering valuable insights and expert advice, Keenans Estate Agents helps clients navigate the property market effectively. Their user-friendly website allows customers to search for properties based on specific criteria, making it easier to find homes that meet their individual needs. The agency is committed to ensuring a seamless experience for all stakeholders in the real estate process.
Keenans Estate Agents receives a mix of feedback from customers, with many praising the service and dedication of specific staff members like Harry, Jack, and Lorraine, who are noted for their professionalism and responsiveness. Reviewers express satisfaction with the speed and efficiency of the sales process, highlighting successful transactions, such as selling a house on the first day of viewings. However, there are significant complaints regarding the overall competence of the agency, with multiple customers describing experiences of poor communication, unprofessional behavior, and delays that nearly jeopardized their property transactions. Some individuals report feeling judged or neglected, particularly those with disabilities.
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