Superb service
Superb service, from design to final execution.
4.9
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
JPS Renewable Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
✨
Based on reviews, created with AISee what reviewers are saying
Ace from start to finish
Smooth experience from start to finish. Responsive team and pleasant people to deal with.
GivEnergy Battery added to existing…
GivEnergy Battery added to existing solar system. I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote. The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation. The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had. From my experience I would definitely recommend JPS.
Initially unreliable and amateurish
Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought. This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else. Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
jpsrenewableenergy.co.uk
All reviews
100 total • Write a review
Showing 1 - 10 of 96 reviews
MS
Perfect from start to finish
What a great experience from start to finish. We initially looked at having our aging Hanergy 10 year old panels replaced last year, and finally made the decision in February to invest in 15 panels, a Powerwall 3 and a Zappi car charger. There was nothing wrong with old the panels, in fact they were still producing as well as the first day they went in. Technology moves on though, and the same roof space will hold 3.5kw instead of the old 2kw. Our designer, Ross, came out to run through the numbers with us, and showed how we could use both the SE and NW pitches to generate. Dan completed the survey a couple of weeks later. the office team of Ben, Naomi and Kate kept us up to date with when the scaffolding and installation would be happening. It was a 2 day installation, with Harry, Luke, Steve and Ashton arriving on time, being professional from start to finish, leaving the place nice and tidy. Harry explained the Tesla, Enphase and Myenergi apps to my eldest in great detail. It's been nearly a month since install, and everything is running perfectly.
Date of experience: May 27, 2025
TC
Made a complicated process super easy
Made a complicated process super easy. All the team were very professional. No hesitation in recommending.
Date of experience: April 30, 2025
M&
Good communication
Good communication. Tidy trouble free work.
Date of experience: April 29, 2025
DH
JPS? All the way!
With all the products that i have had from JPS, Solar, Zappi charger and 2 x Tesla wall batteries they have been nothing other than 100% in their advice and instalments. No question is to silly and they have always sorted out my problems.
Date of experience: April 29, 2025
S
Sally
US
A personal approach from a local…
A personal approach from a local company. JPS took time to understand our home and energy usage and provided options on solar panels that were tailored to our specific needs. Everything around the planning and installation has been timely and efficient..
Date of experience: April 29, 2025
ag
Great service
Great team! From initial survey, installation and final handover pack, JPS have been very helpful, knowledgeable and quick to respond! First class service from JPS!
Date of experience: April 29, 2025
EM
Great company
The whole experience was excellent. The team helped redesign the solar installation to get more panels on. enables me to have the scaffolding early to allow roof repairs ahead of installing solar and then did an excellent job on site. Great customer service throughout. Can't recommend highly enough
Date of experience: March 9, 2025
kh
JPS solar panel installation excellent service
JPS installed our solar panels to a high standard and their team from sales customer service and installation were easy to deal with. The system installed is performing as described and meeting our expectations
Date of experience: March 5, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.