Ford Rental at John Grose Reviews

First Class Service I have recently had the pleasure of acquiring a Ford Mustang Mach E, big purchase was met with great customer service. James Honeywood from the Ipswich branch who dealt with my purchase ,very professional and helpful and over the period from original order to picking up the car kept me informed with regular updates of the progress of the cars production and availability. I would highly recommend these guys!!

Had my Kuga a week now and I think it’s awesome it gets a lot of attention I have always had good service from John Gross and this was the best the whole purchase experience was exciting and most enjoyable I will always recommend John Gross and James

What's made our experience With Jhon grose& Peugeot. was the salesman Benjamin Seaton Was very experienced and no a lot About the car he was selling, he was a fantastic salesman. I have Nineteen cars over forty years Benjamin Was the best car salesman hi have ever Met.

Recently bought a Peugeot 5008 from charlie at the ipswich branch from the start charlie was very professional and nothing was to much trouble for him a great credit to the team at ipswich

Great service, staff always welcoming.

From the first contact I had with Matt I found him very helpful, he sent me a personalised video showing the car I was interested in and discussed different finance options. A sale was agreed and I took delivery of the car on Friday 21/03/25. Peter who delivered the car was very friendly and helpful. The whole experience was straight forward and stress free!

I found the service from John Grose Group excellent from initial contact to hand over of the car. Terry Harvey the new car sales executive who dealt with our purchase was very helpful and over 5 months from original order to picking up the car kept us informed very regular of the progress of the cars production and availability. I was not surprised because this was my second purchase and travel 160 miles from the midlands because of the 5 star service

Saw Ben yesterday when collecting my car and he was very good and really good service highly recommended.

Had a brilliant experience purchasing my car from start to finish cant thank james enough for my brilliant handover wasnt over baring with extras and took our reponse nothing too much trouble

Very good care from James Sutton

dealt with everything professionally and were very helpfull

Excellent service everything went smoothly and I’m enjoying my new car

We had very good advice about the choice of car, including the issues about electric cars. Easy pick up. Only problem is a rear door not working properly.

Julian (Des) at Ipswich was really helpful and explained everything very clearly about the 5008 and the options that were available. The only reason we did not purchase from John Grose Group is because an alternative car was available elsewhere with the specifications we required sooner than Des was able to secure

From start to finish of the process of buying a new car the salesman was very knowlegable and helpful everything went very smoothly.

As always a very pleasurable experience.

Couldn’t ask for a better service

Luke was very polite and offered great customer support.

I've been a customer at John Grose Ipswich for the last 9 years and can't fault the service that I have had in that time. For the last 6 years I have had the pleasure of dealing with James Honeywood, and this is the third car that I have bought through him. It has been a big step for me this year due to the Fiesta being discontinued (it's all I've ever driven) as I was unsure that I could step into a Puma. James was his usually helpful, and experienced self, and went through all the possible options I had to be able to manage the change. It's been great to be able to deal with the same person in all those years as you develop a friendly, understanding, and professional relationship that certainly makes it 'less scary' when you a making the biggest purchase you have ever made.

I have been a customer at John Grose for many years and over that time service at the point of purchase and after sales have always been good. Great emphasis is always placed on customer care and satisfaction.